West Coker Surgery
Nora H. 2 years ago • From Google
Great
Friendly Staff Helped During Covid Restrictions
I signed up with this medical practice in 2020 during the challenging Covid period, which wasn't ideal timing. Despite this, I've consistently received outstanding care. The reception team demonstrates remarkable professionalism while maintaining a welcoming demeanor. Like many practices, securing an appointment can be tricky with limited GP availability, but this reflects broader healthcare pressures, not the surgery's shortcomings. I've experienced both telephone and in-person consultations and received appropriate referrals when needed. When I had a specific concern, the Practice Manager personally returned my call. They're proactive, contacting me annually to review my medication. Regarding Dr. Smith, I'm perplexed by negative feedback - in my experience, he was thoroughly professional, comprehensive in his explanations, and genuinely personable. I would wholeheartedly recommend this surgery. Addendum April 2024. I've noticed a recent review suggesting all positive testimonials are fabricated, and I want to emphatically dispute this claim. The account I've shared is a genuine, unbiased reflection of my personal interactions with this practice. I want to be crystal clear: I have no personal connection to any staff members.
I'm thoroughly dissatisfied with this surgical procedure! Particularly with Dr. Smith's conduct, who was completely unhelpful during my time of need. I was forced to obtain my medication through an..
West Coker Surgery
Michelle O.
Since the pandemic, I feel this practice has declined in quality. I'm frustrated that face-to-face appointments with doctors seem difficult to access. I've been receiving text message consultations,..
West Coker Surgery
sam b.
Terrible medical experience with an unprofessional practice. The moment they discovered I relocated from west Coker, they began bombarding me with daily phone calls, clearly aiming to remove me from..
West Coker Surgery
Anonymouse
Unable to get an appointment when I need one. Text messages don't cut it when I really needed help for a serious issue. The nurses are great and couldn't be more helpful.
West Coker Surgery
Valerie C.
I want to express my sincere gratitude to the incredibly compassionate nurses and front desk staff, who have consistently demonstrated kindness and provided excellent assistance. I also extend my..
West Coker Surgery
Tim S.
Absolutely the most exasperating organization. I sympathize with the nursing staff who understand the ethical course of action but risk their employment by speaking up. This Lindsay individual..
West Coker Surgery
jonathan r.
The surgical experience was appalling, primarily due to the incredibly discourteous staff at the front desk. It's truly unfortunate because the medical professionals are genuinely kind and..
West Coker Surgery
Betty B.
The sole positive aspect of this facility lies with the front desk staff and nursing team. The constant rotation of physicians makes it nearly impossible to maintain continuity of care. This..
West Coker Surgery
Joseph A.
Securing a direct conversation with a physician has become an arduous task, constantly blocked by administrative staff. The process of addressing a health concern now seems more complicated than..
West Coker Surgery
Nora H.
I signed up with this medical practice in 2020 during the challenging Covid period, which wasn't ideal timing. Despite this, I've consistently received outstanding care. The reception team..
West Coker Surgery
J D.
I have absolutely no complaints about this medical practice. Every staff member, from the front desk to the doctors, has been incredibly supportive and compassionate. My grandfather's medical needs..
West Coker Surgery
IWM I.
The front desk staff features an incredibly unpleasant female employee whose demeanor is shockingly unprofessional and off-putting. Her attitude is aggressive and condescending, making the check-in..
West Coker Surgery
David L.
Note: this is a preliminary review as I have not yet consulted the doctor. The nurse I encountered was exceptional, demonstrating remarkable dedication and going to extraordinary lengths. Now for..
West Coker Surgery
RBW R.
I called the reception desk this morning to arrange appointments for both my daughter and myself. The person who answered was quite abrupt and dismissive in their manner. I was surprised by what..
West Coker Surgery
Jeff B.
Exceptional medical procedure, incredibly fortunate to have such advanced healthcare available in our local community.
West Coker Surgery
s c.
This medical practice treats patients with indifference, leaving me completely distrustful of their care and approach.
West Coker Surgery
toonade t.
I'm truly puzzled by the negative feedback posted here. It seems people are far more eager to share complaints when things don't meet their expectations, unlike my experience with Dr Smith and his..
West Coker Surgery
Rose S.
I encountered a terrible situation today. After receiving a referral from 111 to be seen urgently for a chest infection and potential antibiotic prescription, the nurse who contacted me following my..
West Coker Surgery
Google U.
Absolutely zero stars would be my rating if possible. The surgical procedure was a complete disaster.
West Coker Surgery
S B.
Communication regarding my health concerns was conducted through text message, and the reception staff were particularly pleasant and helpful.
West Coker Surgery
Irek M.