KH

Kathy H. 2 years ago • From Google

Rating

Excellent

Friendly staff helped during tough times

I've had the opportunity to visit twice within the past 6 weeks while supporting a vulnerable adult, and on both occasions, the reception and administrative staff were exceptionally courteous, welcoming, supportive, and highly professional. They truly went above and beyond their expected duties to provide assistance! While the staff were different each time, their youngest reception team member was consistently present and represents the absolute gold standard of what a receptionist should be! Kudos to her and the entire team! We consulted with two different doctors, Dr Kuppuswamy and Dr K Wilbraham, who each demonstrated remarkable patience in listening, ensuring they fully comprehended the patient's needs and concerns. Both doctors followed up with genuine compassion and professionalism, and importantly, they helped my friend feel comfortable and validated. Their approach made her feel genuinely heard and understood. I cannot praise these remarkable staff members highly enough! My sincere gratitude to all involved.

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