Nantwich Health Centre

I had blood work completed several weeks ago. The practice operates on a system where they only contact you if there are concerns, otherwise silence indicates normal results. During a previous phone..

I was taken aback by the standard of service provided at this practice.

It's frustrating to never see the same healthcare provider and feel like your concerns aren't being properly heard. The staff can come across as dismissive, making you feel like you're imposing on..

My spouse recently attended an appointment at the surgery and was experiencing significant mobility difficulties. Following the consultation, they were informed that exercise guidance and contact..

The reception staff at this practice appear to take on a gatekeeping role that feels excessive, and their manner can come across as unwelcoming. However, once you do manage to reach the clinical..

The nursing staff at the surgery can sometimes come across as abrupt and inattentive during appointments.

The staff members were unhelpful and dismissive. They seemed to actively look for reasons to avoid assisting me rather than attempting to resolve my concerns.

A deeply frustrating experience that I cannot recommend, particularly if you have genuine healthcare concerns requiring prompt attention. Alternative services such as 111 may be worth considering...

After receiving my annual blood test, I got in touch with the surgery to discuss the results and arrange a review appointment. A telephone consultation with a nurse was scheduled very quickly, which..

The appointment booking process felt unnecessarily complicated. When I attempted to arrange a consultation at reception, I was informed that I would need to call during morning hours instead. After..

Attended the practice on two occasions with my child. The waiting times were considerably lengthy on both visits, with delays exceeding 45 minutes beyond the scheduled appointment slot. The staffing..

Last year I had problems with severe pain in my shoulders. Normally I would take no notice but Sir Chris Hoy was on the TV the day before and explained how his prostate cancer was discovered, it all..

We consistently receive excellent service and care at our local health centre! We have two young children and the team is always welcoming and attentive whenever we visit. Today was particularly..

I concur with previous reviewers regarding the limitations of the telephone inquiry service. That said, the medical facility itself is well-resourced and the team members are genuinely welcoming. It..

The staff were very welcoming and appeared to be doing their best given the current circumstances. As a student, I needed to register with a practice for the first time in the area. The registration..

I had a very negative experience during my appointment. I felt the clinician was dismissive and unwilling to engage with my concerns. The interaction left me feeling like I was imposing on their..

Extremely patient and helpful staff member who reassured me and provided clear explanations about my concern. Much appreciated, especially given the day of the week. Thank you.

I would give a lower rating if possible. We were unable to register at this practice because we do not have a residential address in the catchment area, as we live on a boat and travel continuously,..

I have been attempting to reach the practice for an extended period without success. The main contact line provides an automated response before disconnecting, and when trying an alternative number,..

I found this practice to be deeply unsatisfactory and would not feel comfortable recommending it to others, particularly those with significant health concerns that require proper attention. During..