Waterside Medical Centre

Called the business and the front desk staff member was incredibly unhelpful. Attempting to prevent

The staff at Waterside are incredibly supportive and compassionate. They truly exceed expectations. It's a wonderful Medical Centre. I want to especially acknowledge Sue at the front desk for her..

Communication is extremely poor, with promises of response going unfulfilled. Medication refill errors occur with alarming frequency, happening nearly every week. The physicians fail to accurately..

The receptionist consistently displays an attitude that is condescending, hostile, and disrespectful towards those interacting with her. During my critical prescription issue on November 15th, I..

Exceptional medical procedure. The physicians demonstrate utmost professionalism, taking ample time with patients, and the front desk staff are consistently attentive and genuinely committed to..

I am consistently amazed by this medical facility, particularly the welcoming reception staff (the true frontline heroes!). You'd be hard-pressed to find a more courteous and supportive group of..

Commendable professionals handling a challenging task. Appreciative of their assistance.

I've been a patient here for almost 12 months, and my experience has been excellent. The personnel are welcoming and approachable, and scheduling consultations is much more straightforward compared..

Truly, I'm baffled by the situation where contacting this medical center has become impossible. Every single time I try to reach out, I find myself endlessly waiting in a seemingly endless queue...

They should update their website with accurate operating hours, as they now close at 9:30pm. Additionally, the location is currently a construction site, making it less than ideal for addressing..

Exceptional medical professionals and front desk staff, with a special shout-out to Sue, who was incredibly supportive today. She demonstrated remarkable compassion and was completely dedicated to..

I want to highlight the exceptional service provided by Sue at the front desk during a busy Friday evening. Her assistance far exceeded my initial expectations. What began as a simple prescription..

The staff at the front desk consistently greet me with warmth and kindness, helping me feel relaxed and comfortable. The facility is immaculately maintained, which alleviates any anxiety I might..

The front desk personnel and telephone representatives are incredibly accommodating and empathetic.

The outstanding customer service provided by the receptionist, Sue, truly deserves recognition. Her communication abilities were top-notch, demonstrating extensive knowledge while maintaining a warm..

Absolutely dreadful encounter earlier today, I was thoroughly dissatisfied with the treatment and the receptionist's handling of my issue, who persistently chose to disregard my concerns. When I..

Fantastic long-term patient journey with this practice. Over the years, I've been consistently impressed by their approach, particularly in supporting my partner's anxiety. The entire team, from the..

Personnel consistently demonstrate a friendly and professional demeanor, offering exceptional customer service with a welcoming attitude.

Extremely supportive and highly competent staff who went above and beyond to assist me.

As far as my experience goes, they've been reliable in the past, and now that they've expanded, I'm optimistic about potential improvements.