Thorns Road Surgery

Unbelievably incompetent medical facility, a total waste of precious hours. These so-called healthcare providers are so terrible they deserve to be permanently closed down.

The employees are incredibly supportive and welcoming. They consistently make every effort to schedule an appointment for you and, if necessary, provide guidance to ensure you find the right..

Scheduling an appointment with this medical practice feels like trying to arrange an audience with the Vatican's head. My stance on the recently implemented NHS booking platform remains unaltered...

1 Star feels overly charitable for this utterly unacceptable medical practice. The reception team demonstrates consistent incompetence, repeatedly mishandling interactions with both myself and my..

What an exceptional experience at Thorns Road Surgery today. We encountered a critical issue when our NHS smart cards were unexpectedly blocked, preventing us from accessing patient prescriptions...

Endured a two-week delay to secure a medical appointment—truly speaks volumes about the current state of healthcare accessibility.

Zero stars would be too generous. The surgical experience was utterly dreadful, compounded by incredibly unhelpful front desk staff. The sole redeeming quality of this medical practice is Hannah,..

Amazing surgical center with delightful personnel, but scheduling is a major challenge. I've attempted to book an appointment twice now, and still no success. Their responsiveness falls short of..

After relocating to quarry bank, I explored various medical practices and decided to visit Thorns Doctors. When I inquired about joining their practice, the staff were incredibly friendly and made..

Dr. Sandikop displays an appalling bedside manner, consistently coming across as condescending and highly unprofessional. I've decided to completely avoid her practice after multiple terrible..

Getting an appointment at this place is an absolute nightmare. When you attempt to call, the phone line is constantly jammed, and if you finally connect around 8, all available time slots have..

Subpar customer support. Unresponsive. Delayed communication.

The welcoming team at the front desk creates a warm atmosphere, and Dr. Sanikop stands out as both highly competent and personable. I wholeheartedly endorse this medical practice for primary care.

I've been a patient at this medical practice since birth (50 years), initially with Dr Patel and Mr Shah who were always incredibly accommodating. Now, getting an appointment is incredibly..

Absolutely the most disappointing medical practice I've encountered throughout my professional experience. There's a physician on staff that patients universally avoid, which results in all..

Steer clear of this medical practice if you care about your well-being. Throughout my extensive travels and residency in various locations, Thorns Road Surgery stands out as the most substandard..

Absolutely dreadful service with completely indifferent employees who show zero interest in helping customers. Steer clear of this organization! Their level of apathy is shocking and they..

I haven't even been seen by medical staff, and the front desk employee Barbara is extremely discourteous, condescending, and totally inappropriate for her role. She urgently requires either..

Excellent service from start to finish - everything was resolved quickly and smoothly. The staff were incredibly supportive and made the whole process effortless.

Absolutely terrible customer experience. My infant's scheduled consultation was set for 10:30 AM, yet we were not seen until 11:20 AM, a staggering 40-minute delay. This level of unprofessional..