St. Albans Medical Group

The appointment system at this practice is extremely poor, however the nursing staff are excellent and provide good care.

Unfortunately, waiting seems to be standard practice here. The clinicians are doing their best to assist all their patients, and the younger staff members are still developing their skills. It..

Getting an appointment at this practice is extremely challenging and quite frustrating.

The practice provides comprehensive care and the team members are genuinely welcoming. I have been a patient there for many years since childhood.

Everything has been positive. Compared to my previous practice, I find myself receiving care from compassionate and attentive healthcare professionals at this medical centre. Well done to the team.

Excellent medical professionals

Cannot fault this practice - everyone is so friendly and helpful. Sad to be leaving the area and this practice behind.

One of the poorest healthcare experiences I have had. The practice requires patients to ring at a specific early morning time to request an appointment, yet when calling at that time, I was informed..

I've been dealing with a health issue for roughly five weeks and have attended several face-to-face consultations with a clinician who demonstrated genuine compassion and attentiveness throughout...

I'm a care home manager and had an urgent situation at work, so I wasn't able to take the call. I was instructed to reschedule, which means I'll need to attempt to get through again the following..

The medical professionals at this practice were unhelpful and dismissive when assistance was needed. The reception staff were also not particularly competent. I would consider switching to another..

The staff member displayed an unhelpful attitude during my visit. This afternoon, I was unable to obtain a particular topical cream product that I had hoped to purchase. The staff member was..

The appointment system could use some improvement, but aside from that everything is excellent. The team is good and everyone is very helpful. The GP I saw was exceptionally helpful and provided..

I would advise against attempting to book travel vaccinations at this practice. I arranged my appointment several weeks ahead of time, but the scheduled day was altered, and subsequently the..

You will face extremely long waiting times if you try to book an appointment at this practice. If you are unwell, you may find yourself waiting for extended periods to secure an appointment, and..

Attended the surgery this afternoon and the receptionist was absolutely wonderful, displaying excellent customer service with all the patients who came through.

I would rate this practice much lower if possible. I found my experience to be very disappointing. The service feels disorganised and poorly managed. Obtaining an appointment proved extremely..

I would not recommend this practice. When I called early in the morning to try to secure an appointment for my child, it took a considerable time to reach someone. I was informed that no routine..

I have had no issues with this GP practice. Getting through to book an appointment can be frustrating, though this appears to be a common challenge across most surgeries nowadays. I have been a..

The appointment booking system at this practice is extremely frustrating. Access to consultations appears limited unless you're willing to use online triage, book through their website, or call..