The Bridges Medical Practice

I have been with this practice for many years and seldom need to visit, but when I do it tends to be problematic. My most recent appointment was particularly disappointing. I found communication..

Every time I have contacted the practice or sought assistance, I have received excellent care. I am disappointed to be leaving this GP practice due to relocating to a different area, but I wanted to..

The entire team, including those at reception and clinical staff, demonstrated excellent service and helpfulness. They were willing to assist with any needs, making for a very good medical practice..

The waiting time to secure an appointment is extremely lengthy. Having to wait several weeks for a standard appointment is frustrating and disappointing. Would not recommend based on this experience.

Throughout my time attending this practice, I have consistently found the reception team to be welcoming and well-organised, while the clinical staff have demonstrated professionalism and..

The service was disappointing. The receptionist came across as dismissive and condescending in their manner of speaking.

I'm really surprised by the reviews for this practice. I visited the practice and the experience was very pleasant. The clinician was extremely professional and compassionate. The reception area was..

The doctors at this practice are excellent, particularly the one I saw.

I recently switched to a different practice after spending approximately 9 years at my previous surgery, often with frustration. The primary concern for me has been appointment availability. I..

The ordering system could be improved. On multiple occasions, orders have not been properly entered into the computer system, which has resulted in me having to follow up as the pharmacy has not..

I recently completed an appointment and found the clinician to be exceptionally kind and compassionate. The healthcare professional who assisted with my sample collection was friendly and efficient...

The clinician's demeanor was quite dismissive when I brought two children to the appointment, and there were repeated comments about one of the children being disruptive. (The child was only a..

This practice has been genuinely excellent in my experience. I've consistently been able to secure appointments when needed, and the reception team have always been welcoming and supportive. I've..

Not worth the effort attempting to use this service. Online resources prove far more helpful and effective.

Was treated dismissively during a phone call and spoken to in a condescending manner. The service provided was disappointing.

The team at this practice consistently demonstrates a commitment to prioritising patient care above all else. We are grateful for the support provided during the recent challenging period, and we..

The practice's rating appears to reflect my experience. I found that investigations seemed to take longer than expected, and I felt the treatment I received during my visits could have been better...

I arranged an appointment by phone more than a month in advance. Upon arrival, the practice could not locate my booking in their system, which led to questioning whether I had actually made one. I..

The telephone system appears to need improvement, and when concerns are raised, there seems to be a tendency to place responsibility back on the patient rather than addressing the issue..

I relocated to this practice following the closure of my previous surgery and have encountered difficulties with my medical records not being transferred properly. I experience breathing..