The Coatham Road Surgery

I find it would be simpler to travel abroad and enjoy a holiday than to secure an appointment at this practice. This situation has persisted for an extended period without any improvement, which is..

I experienced a significant delay during my visit, as the appointment ran considerably behind schedule despite being told it would only be a brief wait.

The reception staff seem to overstep their role, and it is difficult to access actual clinical consultations. Booking appointments proves challenging, and when calling, the response is typically..

Attended an appointment with a practitioner and was recommended to follow up with a GP. No appointments were available until the following week, so I arrived before 8.00 to try the walk-in service...

Poor experience at this practice. Would not recommend registering here. Difficulty obtaining appointments and staff interactions were unhelpful and dismissive towards patients.

I would rate this experience far below one star if possible. I called to arrange an appointment and found the receptionist unhelpful and dismissive, seemingly eager to end the conversation. I..

After three years of struggling, I decided to leave this practice. I felt there were significant oversights in my care. In particular, I was sent home despite concerning test results, and my..

I would rate this practice much lower if the system permitted it. Getting through during morning hours to book an appointment is extremely challenging. Based on my experience, it requires numerous..

Working in retail and in my middle years, living with an elderly family member with a chronic respiratory condition, I remain unvaccinated against Covid. I have struggled to reach someone when..

I have been considering leaving this surgery for quite some time, as I have significant concerns about its operations. Appointment slots seem to fill extremely quickly. When issues arise and initial..

I have been attempting to have a shoulder issue assessed for more than two years. On multiple occasions, I have been informed that an appointment would be arranged and that I would receive contact..

It was quite difficult to obtain an appointment at this practice.

My wife experienced prolonged lower abdominal discomfort and attended an appointment where a blood sample was taken. The results showed nothing of concern. However, she was not informed about what..

I have been a patient at this practice for nearly three decades. The staff have consistently been straightforward and truthful in their dealings with me. Given the various health concerns I have..

I previously visited with a couple of practitioners who didn't seem to pay much attention to what I was saying and left me feeling quite dismissed. Today I saw a different practitioner and it was..

This facility should be shut down and likely will be soon by the regulator. How it remains operational is bewildering. There has been no improvement and nobody appears to care, with constant excuses..

Excellent and compassionate nursing team, wonderful front desk personnel, find it difficult to comprehend the unfavourable feedback from others.

Some of the clinical staff are absolutely wonderful, friendly and genuinely care about your wellbeing. One particular healthcare professional was amazing and provided reassurance during my visit,..

I am disappointed to have given such a low rating, as I feel the service has fallen short of expectations. Over the past three years, I have attended for routine health checks on a couple of..

I have been a patient at this practice for approximately 18 years. In the past, I had no difficulty obtaining appointments with a GP, however the situation has deteriorated significantly. When I..