Colne Road Surgery

Top-notch customer support that truly exceeded my expectations

Compassionate and attentive medical professionals who truly prioritize patient well-being.

Recently, my consulting work has been promising. I'm beginning to see a path forward and feel optimistic about the future.

Always attentive and willing to listen, they provide ample opportunity for you to fully articulate your needs and concerns.

What a delightful surprise to see Saeeda returning to her position at reception, she truly is an invaluable member of the Colne Road Surgery team. She consistently goes above and beyond in addressing..

Incompetent front desk staff who are clueless about their communication systems and office procedures. They consistently fail to relay messages, despite multiple requests on different days...

I reached out to the surgical department through my wife Amanda, who communicated with Andrea regarding the medical test requirements for Beardwood Hospital. We would like to express our sincere..

Carol provided exceptional care during my treatment, demonstrating remarkable professionalism while being incredibly sensitive to my needle anxiety. Her approach was both delicate and comprehensive,..

I have been waiting now for at least 4 weeks for the practice manager to return my call. She is either off or in a meeting. I wanted to speak to her with regards to my frustration over mixed..

I'm thoroughly impressed with this medical practice. My medication management has been seamless, and scheduling appointments has been completely hassle-free and convenient.

Scheduled a visit and was impressed by the receptionist's professional and courteous demeanor. Appreciate the smooth service.

Completely useless to visit this clinic. The general practitioner is incredibly disrespectful. They act like they understand your body better than you do. Appointment scheduling is consistently..

I've been stuck on hold as the first caller for three-quarters of an hour with zero response. This is even more frustrating considering I had already attempted contact from another phone line and was..

I am utterly exasperated and let down by the persistent problem of extended wait periods at Colne Road Surgery. The recurrent delays stem mainly from physicians arriving behind schedule, creating..

On 15/07/25, I was dismissed from the practice for a missed appointment, despite the fact that they had originally cancelled it without notifying me about rescheduling. When I confronted the staff..

The healthcare professional conducting my medical examination was exceptionally competent and approachable. She thoroughly detailed the procedure and its purpose, which put me at ease. Although I..

The employees were incredibly supportive and responsive to my needs.

Dillon was exceptional and incredibly supportive, genuinely putting in maximum effort to assist me. He truly demonstrated outstanding dedication to patient care. I'm deeply grateful for his help.

Scheduling an appointment was an incredibly frustrating experience, taking six weeks of persistent phone calls before I finally secured a slot. Even after all that waiting, I was met with a hurried..

Deteriorating at an alarming rate