The Exchange Surgery

Their main concern is tick boxes so they can show they are doing their job. At 61 i had to request to have a PSA test where most countries in Europe ask you to have one done yearly after you reach..

Always supportive and quick to respond, much appreciated.

Thank you so much Sahra for your feedback, Dr Joynson was very happy to read it.

I had a very poor experience during my recent appointment. The consultation was extremely brief, lasting only a few minutes from arrival to departure, and I felt the care provided was unhelpful and..

The service lacked warmth and attentiveness.

This is the finest NHS practice I've come across...! The team provided genuinely welcoming and supportive care, with quick and efficient responses - truly excellent.

I recently switched to this practice after being dissatisfied with my previous one. I cannot speak highly enough of this surgery. The front desk team are exceptionally welcoming and I have..

A well-organised practice with excellent management across all areas. I have consulted with multiple clinicians who have all demonstrated genuine helpfulness, taken proactive approaches to care, and..

I have consistently had very positive experiences at this practice. The team members are genuinely welcoming and helpful, and they ensure that patients are attended to promptly.

A clinician responded promptly to an online message and arranged a face-to-face appointment almost immediately, with a same-day referral to hospital services. The appointment was reassuring and..

I attended an appointment in the morning for urgent medical consultation, which was my first visit to this practice. The receptionist on the ground floor was quite unwelcoming and unhelpful. I found..

The healthcare professional I saw was extremely pleasant and approachable, which helped me feel very comfortable during my visit. I received multiple vaccinations and was impressed by their..

The clinician provided excellent care. They took time to thoroughly explain my scan results in a comprehensive manner.

The care provided at this practice is of a high standard. Getting an appointment within a reasonable timeframe is straightforward, and the reception team are excellent at arranging earlier slots..

The healthcare professional I consulted was professional and approachable, with a warm demeanor. I described my concerns during the appointment, she conducted an examination, and provided guidance..

Thank you Robert for this feedback. Much appreciated

I had a brief wait before my appointment, and the clinician was very attentive and comprehensive in their approach. They demonstrated excellent interpersonal skills and made me feel well cared for..

The practice nursing staff are consistently excellent and provide wonderful care!

An excellent GP practice. I switched from my previous surgery because I was unable to secure an appointment for several weeks. After registering with this practice, my medical records were..

The team at the practice are consistently welcoming and create a comfortable atmosphere for patients. They regularly go out of their way to help and deliver excellent care, with particular praise..