Beacon Surgery

Today I had a coil fitted and the clinical team were both so lovely and really comforting throughout the procedure, thank you so much :)🙏

The clinical team consistently delivers high-quality care, provided you can manage the challenging early morning telephone booking system. Should you be fortunate enough to interact with the..

My family and I are patients at this practice. During challenging times, the front desk staff and administrative team have consistently provided excellent support. The clinical support staff and..

After two decades with this practice, we have decided to transfer our care elsewhere. We believe the surgery has changed significantly and no longer provides the level of compassionate and skilled..

The healthcare professional I saw was exceptional and went the extra mile to provide outstanding care. This experience was consistent with the high standard of service I've encountered from other..

I have been very satisfied with the care and service provided over the past several months. When I telephone the practice, I am typically able to reach someone within a reasonable timeframe,..

Extremely pleasant staff and excellent care provided.

The practice continues to provide excellent care throughout all areas, from the front desk through to the clinical team 👏

A family member recently passed away, and I contacted the practice to request an email address for sending important correspondence. The reception staff declined to provide this and suggested I send..

The receptionist seemed unaware of the door bell ringing repeatedly and I nearly missed my appointment as a result. Additionally, patients appeared to be left waiting outside in cold conditions.

Relocated to the area in August and am at last feeling heard and valued. 10/10 genuinely capable medical practice. Excellent.

Attended an outpatient appointment this evening. I found the interaction with the reception staff to be quite uncomfortable, which was an experience I hadn't encountered before at a medical..

We've been given misinformation and lied to. The practice has failed to show any interest in the on-going care of my elderly mother. We've had to chase them and remind them to deliver services that..

Outstanding medical facility. The team consistently demonstrates helpfulness.

I had a conversation with a welcoming member of the reception team regarding a delicate personal matter. They promptly organised a callback from a clinician at the practice. Both individuals..

Excellent medical practice that provides timely availability for appointments when required, consistently demonstrates courtesy, and delivers high-quality care throughout.

Excellent practice, have consistently provided valuable support during challenging periods.

It would be appreciated if patients who have scheduled early morning appointments, particularly those who book these slots due to time constraints, could be seen at their scheduled time. I have..

The clinical team at this practice has been incredibly kind and compassionate, providing valuable support during a challenging period for my family. The administrative staff handling telephone..

Excellent foot care service. The appointment scheduling system works well and telephone reminders are helpful. Car parking can be limited at times, though there is an alternative supermarket nearby..