Redburn Park Medical Centre

Excellent experience 👏 The clinical team and staff have supported me consistently over many years and took the time to understand my health situation thoroughly, so I'm very grateful for their care..

It's extremely difficult to secure an appointment with a doctor at this practice. I've had to make numerous calls over just a few days in order to get seen. The online booking system is..

Consider looking elsewhere if you're seeking a new GP practice. I attempted to book an appointment by phone only to learn that they now exclusively offer same-day appointments, requiring you to..

Disappointing experience with the consultation received. The healthcare professional's manner of communication was unhelpful and I would not recommend returning for similar concerns.

I have been a patient at this practice for many years and have consistently found the team to be helpful and supportive. I appreciate the effort everyone makes to assist patients and provide..

Redburn Park Medical Centre is a pleasure to visit, with reception staff who are friendly and accommodating, and telephone calls answered without delay. Based on my visits, the clinical staff create..

The telephone service has been disappointing. It has been difficult to reach the practice for urgent appointment slots, and connectivity issues persist throughout the morning hours.

The reception staff displayed unhelpful attitudes and appeared unwilling to engage properly. The clinician seemed rushed during the consultation and did not allow adequate time for discussion or..

I would not recommend this practice based on my experience. The telephone support was unhelpful, and I found the staff manner to be unwelcoming. I feel the service was not used appropriately for my..

It has been challenging to reach the practice by phone. When I call during daytime hours to request an appointment, I am consistently directed to phone at 8:30 in the morning if I want to be seen..

The team here are wonderful, displaying professionalism alongside genuine warmth and compassion. Booking appointments is straightforward, as the front desk staff go the extra mile to accommodate..

The team consistently makes a genuine effort to support patients, and I recognise the challenges they face with resource constraints. Despite these difficulties, they demonstrate a real commitment..

The entire team, including those at reception and clinical staff, provided excellent service.

With all due respect to the person mentioned, they are fortunate to have access to their preferred clinician, as I have not been able to see mine in two years. Instead, I have had appointments with..

We have experienced significant difficulty accessing the practice this morning. After attempting to get through for an extended period, we remain unable to connect. The wait has been frustratingly..

What a wonderful practice to have joined after relocating. Everything appears to be well-organised and comprehensive, with an impressive range of services and support available. The entire team..

This practice has significant issues. The clinical staff are reasonable, however the front desk team are quite poor and display a lack of courtesy. They come across as dismissive and condescending..

Unable to secure an appointment booking, with reception staff advising to call back on a daily basis.

This is my son's medical practice and I find the reception staff to be quite dismissive and unhelpful. They don't make things straightforward by explaining what information is needed before you..

Really pleased with my experience today, which is quite different from how phone services have operated previously! I sustained a back injury this morning and was pleasantly surprised to find a..