Millfield Surgery

I was really appreciative of how promptly I was attended to. I received two phone calls within an hour. My registration as a new patient was handled very efficiently. The clinical staff were very..

Had not visited for some time but was able to secure an appointment the following day. When I mentioned I was unable to attend due to work commitments, the staff member appeared to become less..

The nursing staff have generally been unhelpful on most occasions, appearing dismissive and unwilling to engage properly. The practice would benefit from addressing staff attitudes and improving..

Had the most amazing experience when my son needed to have blood taken. The procedure went without any fuss, no discomfort, and no tears. The staff member was absolutely incredible. My son has..

The medical team at the practice demonstrated caring and professional support throughout my care.

I recently needed to contact the surgery by telephone to arrange an appointment. The staff member who answered the call was courteous and professional throughout. They asked appropriate questions..

I appreciate the care and prompt responses provided by the clinical team at the surgery during a difficult period for my family member. The entire team demonstrated both compassion and..

The reception team could be more welcoming overall, with most interactions feeling rather cold and unwelcoming. Getting through to book an appointment proves challenging, and when contact is made,..

Reception staff demonstrated a dismissive attitude when I called to request an appointment in late December. After explaining my symptoms, the receptionist questioned my account, suggesting I was..

A wonderful medical practice that demonstrates both attentiveness and genuine care for patients. When urgent situations arise, appointments are consistently made available without unnecessary delay.

The medical team has provided excellent support for my family during some challenging periods. They have been genuinely caring and helpful in assisting us through various health and care difficulties.

I am extremely satisfied with this practice. The appointment management system functions very effectively - the reception team consistently provides me with excellent support. I feel assured that..

Since relocating to the area recently, I have been extremely impressed with this practice. The team members are outstanding and the standard of care provided is excellent. I feel very fortunate to..

I have no complaints about this medical practice and the excellent staff members there. They consistently demonstrate attentiveness, patience, courtesy and efficiency in their work. Even during..

The staff members were quite dismissive and unhelpful during my visit. When I attempted to discuss a sensitive personal matter, I was asked to share details that were then spoken about loudly in..

The level of responsiveness, consideration and attentiveness I experienced recently were outstanding. I was equally pleased with the thorough and clear information provided during my consultation...

I ended an online consultation after returning from time away feeling unwell, and was subsequently added to the assessment queue. A caring healthcare professional made a follow-up telephone call and..

This practice stands out as the finest I have experienced as a patient. The care team is exceptional, demonstrating genuine warmth and kindness throughout. The entire operation functions smoothly..

The vast majority of the time, this is an excellent practice. The team demonstrates professionalism when handling urgent situations. Most clinical staff members at this surgery are supportive and..

Everything went smoothly. I got in touch through the website, finished the online form, and received a call back promptly before being offered an appointment later that day. The whole process was..