Millfield Surgery

Once you manage to secure an appointment, this practice functions adequately. However, the process of booking an appointment is extremely frustrating and appears likely to become even more..

I contacted the practice this morning regarding an urgent matter. The person who answered the phone was considerate, supportive and understanding, particularly when assisting me with sharing..

I've been a patient at this surgery for many years. I can genuinely say I've never experienced difficulty obtaining an appointment or receiving guidance when needed. I've consistently been contacted..

The medical team at the practice demonstrated caring and professional support throughout my care.

I recently needed to contact the surgery by telephone to arrange an appointment. The staff member who answered the call was courteous and professional throughout. They asked appropriate questions..

Contacted the practice earlier today and spoke with a receptionist who directed me to complete an online form. The process took roughly a minute, after which I received a callback inviting me to..

I ended an online consultation after returning from time away feeling unwell, and was subsequently added to the assessment queue. A caring healthcare professional made a follow-up telephone call and..

The reception team could be more welcoming overall, with most interactions feeling rather cold and unwelcoming. Getting through to book an appointment proves challenging, and when contact is made,..

I am extremely satisfied with this practice. The appointment management system functions very effectively - the reception team consistently provides me with excellent support. I feel assured that..

The staff members were quite dismissive and unhelpful during my visit. When I attempted to discuss a sensitive personal matter, I was asked to share details that were then spoken about loudly in..

The medical staff are approachable and quite supportive.

Attended an appointment for blood tests on a Friday. I have significant anxiety around needles, but the healthcare professional who assisted me was absolutely wonderful and made the experience..

This practice stands out as the finest I have experienced as a patient. The care team is exceptional, demonstrating genuine warmth and kindness throughout. The entire operation functions smoothly..

Appointments consistently run behind schedule and I have never been seen at the appointed time. I attended regarding a musculoskeletal concern following an accident. I was prescribed medication and..

The medical team has provided excellent support for my family during some challenging periods. They have been genuinely caring and helpful in assisting us through various health and care difficulties.

I have just registered with the surgery and found the registration process to be very good, kind and patient. The staff member who assisted me was helpful and accommodating, taking time to address..

The surgery provided excellent service when I experienced severe ear discomfort. They arranged an urgent appointment on the same day. The clinician was very professional and thorough in examining my..

Excellent experience, extremely supportive

Had the most amazing experience when my son needed to have blood taken. The procedure went without any fuss, no discomfort, and no tears. The staff member was absolutely incredible. My son has..

Excellent medical professionals