KF

Khalid F. 2 years ago • From Google

Rating

Excellent

Friendly staff make healthcare journey smooth and simple

Updated review 2/07/24 I encountered another fantastic interaction at the medical facility. Bobby at the front desk handled my inquiry about a form payment reimbursement. Bobby consulted with the physician and my refund was processed since the form was no longer necessary. Extremely pleased 😊 especially given the late hour. Kudos to Bobby, you're amazing 🌟 Superb assistance was provided by Sharon (Springfield Surgery) who addressed my questions and subsequently telephoned to share an update on NHS referral status and current progress. Sharon attentively listened to my concerns and did an outstanding job of following up on various matters. The surgery's personnel and doctors remain incredibly supportive despite the current challenges with NHS waiting lists. I kindly request patience with the staff as they are genuinely striving to assist with appointments and address patient queries.

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