MK

Matt K. 10 months ago • From Google

Rating

Excellent

Friendly Staff Shine Under Pressure at Birchwood Medical

I have a genuine appreciation for the team at Birchwood Medical Centre, particularly a staff member named Lorraine. She has an accent that suggests she hails from the southern regions, and she's truly wonderful—just like the rest of the team. They operate in high-pressure situations consistently. Having previously worked for both 111 and NHS Direct, I understand firsthand the demands of their roles. I sincerely hope they are compensated at least within Band 3 or ideally Band 4, as their hard work certainly deserves such recognition.

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