Second Street Surgery
Ray C. 2 years ago • From Google
Excellent
Friendly staff sorted prescription issues quickly
I have been a patient at this practice for over four years. There were occasions when prescription requests submitted by phone did not arrive at the pharmacy by the scheduled collection time. The misuse of certain medications can create barriers for patients who genuinely require them for managing chronic pain. Despite these issues, the practice has a genuinely pleasant team who consistently demonstrate friendliness and helpfulness. The clinical staff here are of a high standard and the surgery maintains excellent hygiene standards. When urgent matters arise, the reception team responds with efficiency and professionalism. The practice operates with thoroughness and genuine care, and it would be difficult to find a better service in the local area and beyond. The team members are approachable and personable, and prescription-related issues are now typically resolved within a couple of hours. This is a high-quality practice with skilled clinicians and impressive operational efficiency. What particularly stands out is the compassionate approach to patient care, with genuine consideration shown towards those with disabilities and additional vulnerabilities. This level of understanding and accommodation is uncommon in modern healthcare settings, yet here it appears to be delivered consistently and thoughtfully.
The entire team, including those at reception and clinical staff, consistently make me feel valued and cared for during my visits. This is genuinely the best GP practice I have experienced, and I'm..
Second Street Surgery
casper c.
The clinical staff at this practice are wonderful people.
Second Street Surgery
Dean B.
Had two consecutive appointments cancelled with minimal notice, which resulted in losing a day of holiday time between the bookings.
Second Street Surgery
name l.
The team here was pleasant and friendly.
Second Street Surgery
RAY C.
I have been a patient at this practice for over four years. There were occasions when prescription requests submitted by phone did not arrive at the pharmacy by the scheduled collection time. The..
Second Street Surgery
J K.
I was very disappointed with my experience at this practice. After waiting for an extended period, I asked about when I might be seen and felt the response I received was disrespectful and..
Second Street Surgery
Christine P.
A welcoming and supportive medical practice
Second Street Surgery
Alpha O.
The surgery fell significantly short of expectations. The reception staff demonstrated poor communication and unhelpful attitudes throughout my visit. The broader team appeared disorganised and..
Second Street Surgery
Masood O.
The entire team, including those at reception and clinical staff, consistently make me feel valued and cared for. This has been the finest healthcare service I've experienced, and I'm very grateful..
Second Street Surgery
Lua E.
Probably the best GP experience I've had in this country. The receptionists are all helpful and patient, and the clinical staff member I saw was absolutely excellent.
Second Street Surgery
marie h.
The practice offers a warm atmosphere and demonstrates a high standard of professionalism throughout the service provided.
Second Street Surgery
Adesegun S.
The experience at this practice has been excellent. The staff have consistently demonstrated professionalism throughout my visits.
Second Street Surgery
Chelsea W.
I was very pleased with my visit today. The clinician made me feel confident that I would finally get proper support in addressing a long-standing skin concern that has been troubling me for several..
Second Street Surgery
Michelle G.
After looking into several GP practices nearby, I'm pleased with my decision to register at this surgery. The team have been excellent, handling appointment scheduling efficiently and providing..
Second Street Surgery
Riz K.
This was my initial appointment at the practice. The reception staff member demonstrated helpfulness and good knowledge of the systems.
Second Street Surgery
Dawn P.
A wonderful GP who truly listens and takes genuine time to understand your concerns. Unlike some practitioners who seem focused on keeping to strict appointment schedules, this clinician prioritises..
Second Street Surgery
Lee W.
The reception staff were very welcoming and approachable. The practice offered excellent appointment availability. Overall, it was a great experience at this practice.
Second Street Surgery
Liam F.
I have consistently had negative experiences at this practice. The organisational standards and professional conduct fall significantly short of what should be expected from a healthcare provider. I..
Second Street Surgery
James B.
Excellent practice with efficient appointment availability for pressing health concerns. The front desk team were very accommodating and supportive throughout the process.
Second Street Surgery
Faye C.
I became a patient at this practice in 2023. The reception team has consistently provided excellent service whenever I have interacted with them. Their efficiency and knowledge have made a..
Second Street Surgery
Sofia G.