Hastings Medical Centre

Attended for a routine screening procedure this morning and was feeling somewhat nervous beforehand. The clinical staff member was exceptionally supportive and reassuring throughout, which made the..

This surgery fell short of expectations, with unhelpful and dismissive interactions at the front desk.

Recently joined this GP surgery. Seriously no regrets, best GP in the local catchment area and possibly the wider region. Really nice clinical staff who don't give you attitude over the phone like a..

I have struggled to secure appointments over the past several years due to difficulty reaching the practice by telephone. Today I experienced a particularly frustrating situation where I waited an..

Excellent practice. I've been a patient for several years now and can genuinely say it's the finest healthcare experience I've had. The team is wonderfully friendly and genuinely helpful. Both..

The team members are welcoming and demonstrate strong competence in their roles.

It is difficult to secure an appointment at this practice, and when you do manage to get through, there are concerns about privacy during phone conversations, as medical information appears to be..

I would not recommend this practice. The staff seem unhelpful and unresponsive to patient needs. Administrative tasks appear to be handled poorly, with communication issues regarding document..

The receptionist provided excellent assistance today when I was unable to secure an appointment at my preferred time. Their helpfulness was genuinely valued.

Excellent practice. I relocated to this area a few years ago after experiencing difficulties obtaining appointments at my previous surgery. The team here is very welcoming and I have been able to..

The quality of care here varies considerably depending on which staff member you interact with. I have been seeking answers for a longstanding health concern for several years without receiving a..

The clinician demonstrated considerable expertise and allocated sufficient time to thoroughly assess the issue. The healthcare team provided excellent support, with the front desk staff being..

Switched to this practice four years ago after being registered elsewhere and it has proven to be an excellent decision. This is genuinely one of the finest practices in the area. I have experienced..

I find this surgery to be amazing. The clinician I have seen regarding my health concerns was incredibly patient and understanding, and has helped me get on the right track. Thank you.

Utterly disappointing experience. I'm not sure why processing a routine repeat request should be so challenging, but this practice has let me down considerably. I submitted my request a week ago,..

The reception team and healthcare provider I have encountered have been exceptionally courteous and supportive. They demonstrated genuine attentiveness and made a real effort to hear my concerns.

I found my experience at this clinic to be unsatisfactory overall. The reception staff interactions were frequently unhelpful and left me feeling unwelcome, including an instance where my contact..

Straightforward and wonderful experience xx

An excellent medical practice. Same-day appointments are available if you call first thing in the morning. The team members are consistently helpful and the clinicians are skilled and approachable...

There is a lovely member of the reception team who provides excellent service. Unfortunately, this positive experience is not consistent across all reception staff. Some team members could benefit..