York Medical Group at Acomb

The receptionist who answered my call was dismissive and appeared to find my concerns amusing rather than taking them seriously. After waiting on hold for an extended period, I felt the interaction..

Extremely disappointing medical practice. The reception staff attempt to provide medical assessments during telephone calls. The appointment waiting times are unacceptable and have been problematic..

I arrived on time for my appointment but had to wait approximately 20 minutes before being seen. Additionally, I found one of the pharmacy staff members to be rather curt and dismissive in their..

It is extremely difficult to secure an appointment at this practice, and when an appointment is eventually obtained, there appears to be a lack of attentiveness to patient concerns during..

I found the experience at this practice to be deeply frustrating and disappointing. I struggled to secure an appointment, connect with clinical staff, or reach anyone who could assist me. It's..

I have consistently had favourable experiences at York Medical Group. The digital platform functions effectively, and urgent appointments requiring same-day or next-day availability have been..

I have consistently had positive experiences at York Medical Group. I value the convenience of being able to book appointments and request medications through their online system rather than..

The reception team provided good service, and the clinician I saw was also helpful and professional.

I have been a patient at this practice for several years and continue attending mainly due to accessibility constraints. Over the past five months, I have been dealing with persistent discomfort and..

Disappointing experience with the level of assistance provided by the front desk staff.

Attended the appointment at the scheduled time and received a structured approach to addressing my health concerns.

Consistently demonstrates a supportive approach and delivers high-quality medical attention.

I prefer not to book appointments by telephone, as I find the online form to be a more efficient approach. Once I submit the form, I receive an appointment allocation if needed. On the occasions..

I had a positive experience with a member of the nursing staff who demonstrated a warm and welcoming manner throughout my visit.

I have had a very positive experience at this practice, particularly at the Acomb location. I have attended several in-person appointments with different clinicians to address various health..

I attended an appointment regarding persistent, severe headaches accompanied by tenderness in the head area, along with ongoing nausea and concerns about a possible hormonal..

Excellent medical practice with outstanding clinical staff. Appointments are readily available and easy to obtain.

A concerning experience at this practice. Issues encountered included difficulty booking appointments directly, perceived lack of compassion from clinical staff, and problems with prescription..

A deeply frustrating experience with healthcare provision. There was a significant delay of over two weeks in processing a medication template following a hospital specialist's communication..

I find it extremely difficult to secure an appointment at this practice. Every time I attempt to book, I am turned away with various reasons given for why a consultation cannot be arranged. The..