Ripon Spa Surgery

Cannot find fault with the service, consistently demonstrates helpfulness and readily accommodates telephone consultations when required or schedules appointments promptly!

I have been attempting to contact the practice by phone without success. I am trying to notify them that I will not be attending my scheduled blood test today following an interaction with reception..

This is the finest medical practice I've attended throughout my time in various locations. Before relocating here, I had spent years struggling to access a particular treatment that I was confident..

I cannot speak highly enough of this practice! The staff are welcoming, supportive and very considerate. The clinical team in particular are exceptionally wonderful!

It's quite difficult to get through on the telephone.

The clinical staff at the surgery are excellent and consistently demonstrate respect towards patients. However, the reception experience detracts from the overall quality of care. I often finish..

Excellent practice in the locality! The team demonstrated warmth and attentiveness throughout my visit.

I waited on hold for an extended period while positioned in the queue. The total time spent attempting to reach someone was considerable and frustrating, with no successful connection made despite..

I feel fortunate to have access to this service. The team demonstrates kindness, capability and genuine care, all delivered with a welcome touch of humour. I'm very appreciative.

The practice would benefit from having additional reception staff who demonstrate greater compassion and empathy. While many team members are pleasant, I found my recent interaction with one member..

The team here is welcoming and supportive! Appointments are readily available when required. The clinical staff are excellent at putting patients at ease.

It would be beneficial if telephone calls were answered more promptly.

We relocated to this area through military service. At my previous posting, I had experienced a serious motor vehicle accident. Following assessments at medical centres and hospitals in my former..

I have not been seen by a clinician for a year and have only had one appointment with a nurse practitioner during this time. Given my chronic health condition requiring regular monitoring, this..

I find it quite frustrating that the appointment booking system requires submitting details about your concern via text rather than being able to discuss it directly with reception staff over the..

Used the online appointment system in the morning and was able to see a clinician the same afternoon, which was a really good and professional experience 👏

Always so supportive and willing to help, with prompt appointments and efficient service. The team goes the extra mile with younger patients too, consistently sending them away with small rewards..

Excellent as always, I have been attending this practice for many decades and have consistently received wonderful care throughout my time as a patient.

I am, regrettably, a frequent visitor to this practice with my child and have nothing but positive feedback to offer. They consistently manage to accommodate us for appointments, frequently at brief..

An excellent medical practice where no concern is considered trivial. All staff members, regardless of their role, demonstrate genuine attentiveness and understanding. I feel heard and valued..