West View Millenium Surgery

The clinician I saw was dismissive, lacked empathy and seemed unwilling to listen. I attended seeking support following a bereavement. They referenced my previous medical history and questioned what..

I am very disappointed with the service at this surgery. I attempted several times to arrange an appointment for a family member who required urgent medical attention, but I was unable to obtain..

Excellent service with consistently supportive staff members.

I have been a patient with this practice since the start. The service has been excellent.

Throughout the past couple of years, I've consistently experienced lengthy waits exceeding 45 minutes at nearly every visit due to the practice running behind schedule, despite the fact that..

I feel this practice should reconsider its operations due to what I experienced as poor service. I attempted multiple times to secure an appointment shortly before the festive period and was..

Outstanding medical practice in the north east region. The reception team makes genuine efforts to arrange appointments promptly. The clinical staff are excellent. They efficiently direct patients..

Experienced prolonged discomfort without being able to secure an appointment or receive assistance through online consultation services, resulting in a decline in overall wellbeing at this practice.

Extremely disappointing! I would have rated this much lower if possible! I have recently moved to the area and have ongoing health concerns. I attempted to register at this practice but was..

I attended an appointment at the local surgery. When I was called in to see the clinician, I found them working at their computer. During the ten minutes I spent in the consultation room, they..

I would not suggest this practice to others. From what I've experienced, there appear to be significant gaps in how they communicate with patients, and they seem to apply rigid procedures that could..

Would give zero stars. The service is shocking. Every time I attend an appointment, I arrive on time but still have to wait a minimum of 30 minutes after my scheduled slot. It is absolutely..

The reception staff are helpful and the clinical team demonstrate good expertise.

Had no issues with the clinical staff I see here. Getting an appointment quickly can be challenging, but there are many patients needing to be seen. They're not perfect, but they do their job well.

The medical professionals and team members here are competent and I have no complaints about them.

Have been registered at this practice for a couple of years following a relocation from another local surgery. Had not required any visits until recently. Finding it difficult to secure an..

The receptionist on the prescription line suggested that my medication usage had been too frequent and did not process or submit my pharmacy order despite my explanation that my supply had been..

The practice has consistently demonstrated helpfulness and friendliness, with the clinical staff always taking time to listen to patients' concerns. I would happily recommend this surgery to others.

Excellent practice with caring and welcoming team members.

I have been a patient at this practice for more than two decades and have no intention of changing. Appointments are readily available without having to endure lengthy telephone queues, and the team..