Marlborough Surgery

Waited 45 minutes for an appointment only to leave and then receive a phone call later in the day with a voicemail claiming they had attempted to contact me multiple times when this did not occur.

Excellent service - the clinical team works incredibly hard and demonstrates real expertise. We're genuinely grateful for your presence and support. The entire staff are wonderful too. Thank you so..

Received excellent service and was provided with the necessary assistance when requested.

I have been a patient at this surgery for many years and have consistently found the entire team to be very supportive and caring towards me. This includes all the clinical staff members,..

All staff members, including those at reception, nursing, and clinical roles, are fantastic, and I must offer particular praise to one clinician who went above and beyond. Their quick thinking and..

Had an appointment with a member of the clinical team who was exceptionally thorough, listened carefully to my concerns, and demonstrated a very approachable manner. They made every effort to ensure..

Outstanding care provided, with minimal waiting time and thorough explanation of the treatment approach. Overall, a very positive and satisfactory experience.

I am very happy with the care and genuine concerns shown by the healthcare support staff each time I visit, and I wish to also add that the clinician I see has a very pleasant manner and I always..

My practice is excellent. The staff and healthcare professionals listen to what I have to say. I have several longstanding health concerns that they consistently review, and I have no complaints..

Excellent medical professionals who are consistently polite and helpful. The team demonstrates thoroughness and a supportive approach to patient care. Highly recommended.

Got in touch with the surgery this morning regarding an urgent matter. A clinician called back within 10 minutes and promptly arranged an appointment for me that same day. I attended and was seen by..

I am writing this on behalf of my elderly mother. Thank you so much for the care and kindness you showed my mam this morning. We are very grateful. You are the best!

The practice at Seaham has been excellent in supporting my healthcare needs. The clinical team and reception staff have been very helpful and understanding throughout my treatment journey. They..

Everything was wonderful, particularly the staff members and reception team. An amazing group of healthcare professionals.

I've had blood tests taken many times and they're usually painless and straightforward, but on this occasion the experience was quite different. The procedure was uncomfortable, with sharp pain..

Until recently my elderly parents were both patients at this practice. The clinical staff demonstrate genuine care and consideration, consistently making extra efforts to support their patients...

Attended the GP practice today and found the experience disappointing. The reception staff displayed an unhelpful attitude and I felt my concerns were not adequately addressed. I had to wait..

The team members proved to be quite supportive and accommodating.

This practice has provided me with excellent care throughout a long period of association spanning several decades. While certain members of the team can occasionally be difficult to deal with, this..

I have been extremely satisfied with my consultations at this practice. The clinical team and support staff demonstrate considerable thoughtfulness and maintain excellent rapport with patients. The..