JS

Jane S. 2 years ago • From Google

Rating

Bad

Frustrated after 20 years with unhelpful staff

I've been attempting to schedule an appointment for three consecutive weeks, and I'm on the cusp of turning 65. Each time I telephone, I'm consistently instructed to ring back the following day. When I attempted to articulate my frustration to the receptionist this morning, she abruptly terminated our conversation. As a result, my contact number has been blocked—a monumentally foolish decision on their part. After more than two decades of loyalty, I am definitively switching medical practices. Farewell.

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