MB

Michael B. one year ago • From Google

Rating

Bad

Frustrated after missed morning appointment call

I called the clinic early this morning about an appointment and was informed I'd receive a call at 11:30. However, no call came. When I phoned back after an hour, the staff claimed there were problems with my contact details, which I know is untrue. I'm extremely frustrated with their service, especially since I'm feeling quite ill and urgently need this appointment. I've been trying to reach them multiple times today, and the last staff member I spoke with was incredibly dismissive and had a hostile attitude that made the situation even more stressful.

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