LL

Linda L. 4 years ago • From Google

Rating

Bad

Frustrated by phone-only appointments and new charges

I have been experiencing a persistent cough for several months and manage an ongoing respiratory condition. I was disappointed to find that only remote consultations appear to be available for booking. Upon attempting to schedule an appointment online, I noticed the practice now appears to charge for certain treatments, which was unexpected. Currently, no appointments seem to be available through the standard booking system. My most recent consultation was with a private healthcare provider, who indicated they operate outside the NHS framework. While I am willing to pursue private care, I would expect this to be reflected in my national insurance contributions.

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