LK

Liam K. 10 months ago • From Google

Rating

Bad

Frustrated by phone-only appointments and poor communication

Disappointing experience with the practice regarding my shoulder issue. The physiotherapist indicated a sprain, but it continues to make concerning noises and has remained stiff for quite some time, which affects my daily life. I feel the situation hasn't been adequately addressed. Additionally, when I requested an examination for a leg concern, I was informed that only telephone consultations were available. However, the practice has only contacted me via text requesting photos, despite the number not being set up to receive calls or texts back, which makes communication difficult and seems counterproductive.

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