G1

Gnasher 1. one year ago • From Google

Rating

Bad

Frustrated by third party app appointment process

I encountered a new arrangement today involving the outsourcing of appointments to an external service provider. After being informed once more that no local appointments were available, I was contacted and asked to download an application and submit personal information to proceed. Following confirmation of a video consultation, I was then requested to provide a photograph for verification purposes. The explanation provided regarding why this photograph was necessary was unclear, which raises concerns about whether personal and biometric data might be collected and retained by this additional third party organisation for potential commercial purposes. My request for medical support was subsequently declined by the external provider, citing the need to 'protect' me through the verified photograph requirement, despite my primary care having been redirected to them by my own surgery.

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