KW

Kevin W. 2 years ago • From Google

Rating

Bad

Frustrated by unhelpful reception staff

The front desk personnel were quite brusque. They operate the computer system, yet seemed to blame me for not being fully informed during my hospital discharge. What was meant to be a straightforward wound check and staple removal became a significant hassle for the receptionist because the discharge letter lacked specifics about the number of staples. I genuinely apologize, but I wasn't keeping track of staple count during my medical procedure. I'm truly sorry that all necessary details weren't clearly communicated. It would have been far more convenient to return to the hospital and have the procedure done there. Once more, I extend my apologies to the reception staff for any inconvenience I may have caused.

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