The Cedars Surgery
Shaun J. 8 years ago • From Google
Poor
Frustrated patient seeks better healthcare and understanding
This seems to be my sole avenue for expressing my grievances. Despite struggling to secure an appointment while battling a back injury, I am compelled to voice my frustration with my GP surgery. The treatment I've experienced over the past six weeks of recovery has been utterly disappointing. Throughout this period, I've only had telephone interactions with three doctors. While they've arranged an x-ray and scan, is that truly adequate for someone with spina bifida occulta, tethered cord syndrome, and additional medical complications? I hold no ill will towards the reception staff, who are simply performing their duties. My named GP is rarely available, and when I do see him, the consultation feels rushed, leaving me unable to fully articulate my health concerns. Booking an appointment is an exercise in futility, and even getting through on the phone is equally challenging. Currently, I have a neck rash that might be related to rosacea, but I can't confirm without a proper medical examination. Given my complex medical history, even a seemingly minor symptom could potentially indicate a more serious condition. Do healthcare professionals even demonstrate genuine care anymore?! I am overwhelmed with anger and frustration.
Attempted to schedule an appointment by phone today, but the lines were constantly engaged! I persisted through 103 futile dial attempts before ultimately giving up and switching to Worle medical..
The Cedars Surgery
Mark D.
The entire scheduling system is fundamentally broken, with commitments like doctor callback follow-ups consistently being disregarded. The medical practice's administrative operations desperately..
The Cedars Surgery
Vance J.
Why is my daughter being forced to endure a 4-week wait for blood tests, despite clear instructions from a Weston General consultant for multiple tests? Other medical practices in the Weston area..
The Cedars Surgery
Ian D.
Impeccably maintained and streamlined medical facility that consistently upgrades its infrastructure and patient offerings. The parking area is somewhat limited, but typically manageable for those..
The Cedars Surgery
Anthony A.
Every call I make results in being told to try again the next day. I'm simply seeking an appointment to explore my fertility options. The staff are completely unhelpful and demonstrate zero..
The Cedars Surgery
DENNIS A.
Quick and easy RSV vaccine, seamless process from start to finish.
The Cedars Surgery
Caroline E.
The dedicated team at Cedars goes above and beyond, offering unwavering support during the challenging circumstances of 2020. AskmyGp functions seamlessly, with Drs Pimm demonstrating genuine..
The Cedars Surgery
Paul S.
The employees here are incredibly welcoming and consistently go above and beyond to provide assistance.
The Cedars Surgery
C M.
Disrespectful and unaccommodating front desk staff. Seemingly overwhelmed and unwilling to communicate test outcomes, despite smaller clinics managing this basic task effectively.
The Cedars Surgery
Ruth C.
I'm penning this note regarding my elderly mother, who's been feeling unwell recently. After she contacted the medical office via phone and spoke with the front desk staff, the physician promptly..
The Cedars Surgery
Mary F.
Attempting to renew my recurring medication through the usual method, but the website has been completely rearranged with no clear pathway for repeat prescriptions. It's impossible to schedule a..
The Cedars Surgery
Shaun J.
This seems to be my sole avenue for expressing my grievances. Despite struggling to secure an appointment while battling a back injury, I am compelled to voice my frustration with my GP surgery. The..
The Cedars Surgery
Thekirstykate T.
If a negative rating existed, I'd use it. These folks are utterly incompetent. I've experienced subpar medical procedures before, but this one takes the cake. They're unwilling to provide ongoing..
The Cedars Surgery
Oliviaa4404 O.
The medical staff and midwives are excellent. Lorna Reed in particular stands out as exceptional! Nevertheless, there's a receptionist whose attitude is terrible. With short hair and glasses, she..
The Cedars Surgery
Mateusz B.
I've been a loyal customer at this establishment for a decade, and throughout my entire experience, I've encountered zero issues or complaints.
The Cedars Surgery
Peter F.
Competent employees who were attentive, helpful, and courteous throughout our interaction.
The Cedars Surgery
John F.
I consistently experience the staff and services of this practice as incredibly supportive and accommodating.
The Cedars Surgery
Fran E.
I consistently receive timely and excellent care. The staff, including receptionists, nurses, and physicians, are wonderfully friendly. The online portal also makes it convenient for me to utilize..
The Cedars Surgery
Mal S.
Except for Pimm, who I believe was mentored by Dr Crippin, the medical staff are excellent. However, the stereotypical complaints about receptionists acting as though they have clinical expertise..
The Cedars Surgery
T B.
Why is the doctor's scheduling system down once more? I'm completely frustrated with the continuous difficulty of securing a medical consultation.
The Cedars Surgery
Iddy V.