SJ

Shaun J. 8 years ago • From Google

Rating

Poor

Frustrated patient seeks better healthcare and understanding

This seems to be my sole avenue for expressing my grievances. Despite struggling to secure an appointment while battling a back injury, I am compelled to voice my frustration with my GP surgery. The treatment I've experienced over the past six weeks of recovery has been utterly disappointing. Throughout this period, I've only had telephone interactions with three doctors. While they've arranged an x-ray and scan, is that truly adequate for someone with spina bifida occulta, tethered cord syndrome, and additional medical complications? I hold no ill will towards the reception staff, who are simply performing their duties. My named GP is rarely available, and when I do see him, the consultation feels rushed, leaving me unable to fully articulate my health concerns. Booking an appointment is an exercise in futility, and even getting through on the phone is equally challenging. Currently, I have a neck rash that might be related to rosacea, but I can't confirm without a proper medical examination. Given my complex medical history, even a seemingly minor symptom could potentially indicate a more serious condition. Do healthcare professionals even demonstrate genuine care anymore?! I am overwhelmed with anger and frustration.

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