Parkview Surgery
BB
Becca’s B. one year ago • From Google
Average
I awarded 3 stars primarily due to the reception staff's efficiency. However, the rating remains low because the GP failed to heed my request. I specifically asked to consult a neurologist, believing crucial information regarding my diagnosis had been overlooked. Instead, the doctor diverged from my concern, proposing additional blood tests for iron, vitamin D, and thyroid levels, along with a blood pressure check. Naturally, my blood pressure would be elevated, given the doctor's frustration-inducing dismissal of my request. Having endured a 12-year health condition, I've discovered critical information missing from my medical records. If my concerns aren't taken seriously, I'm prepared to pursue legal action. Had the GP thoroughly reviewed my notes, they would have recognized the necessity of a neurological consultation during these 12 years of observations. I will seek a second opinion if my initial request isn't addressed, as 12 years of suffering is unacceptable. A scan should have been performed immediately in 2013 when I was brought to A&E - a critical omission from my records. Moreover, some notes are inaccurate, erroneously labeling me a heavy smoker when I've never touched a cigarette. No more blood tests will be conducted. I demand a comprehensive review of my medical history. Medical professionals must communicate effectively to prevent mistakes and missed diagnoses. Remember, you're supposed to be a 'MEDICAL TEAM'!
Sanjay V.