High Pastures Surgery
Enid R. one year ago • From Google
Bad
Frustrated patient slams clinic's appointment policy
For the past week, I've been experiencing excruciating pain in my upper arm, which I initially dismissed as a pulled muscle. However, the discomfort has intensified, making everyday tasks like changing gears, brushing teeth, getting dressed, and even opening bottles unbearable. The appearance of a lump finally prompted me to seek medical attention. At 8 AM this morning, I attempted to schedule an appointment with my doctor, only to be informed that they were exclusively seeing patients for "certain conditions." Apparently, my situation didn't meet their criteria. Their sole suggestion? "Visit the walk-in clinic!" This treatment is nothing short of outrageous. As someone who rarely seeks medical care, I find it appalling to be essentially told that my pain isn't severe enough to warrant a doctor's attention. The fact that this decision was made by a non-medical professional adds insult to injury. High Pastures, your policies and procedures are utterly unacceptable. The way you've handled this situation is disgraceful, and you should be ashamed of yourselves. Your service doesn't even merit a single star rating.
For the past week, I've been experiencing excruciating pain in my upper arm, which I initially dismissed as a pulled muscle. However, the discomfort has intensified, making everyday tasks like..
High Pastures Surgery
James T.
I'm truly perplexed by the negative feedback some have given. For two decades, I've been a loyal patient at this practice, consistently experiencing prompt and excellent care. Despite their..
High Pastures Surgery
Ant S.
I have been a patient at this practice for over two decades. The standard of care provided to the local community has noticeably deteriorated from its previously respected reputation. The..
High Pastures Surgery
Simple T.
I consistently experience significant delays in receiving attention. On multiple occasions, I've been forced to endure hour-long waits, which has become a frustrating pattern. The chronic tardiness..
High Pastures Surgery
Peter M.
This practice has been disappointing in my experience, with repeated commitments to address patient concerns that have not been followed through. I have observed that vulnerable patients have been..
High Pastures Surgery
Zoe S.
I recently became a member and have been thoroughly impressed by the exceptional service provided by both the staff and reception. They've gone above and beyond to accommodate me, ensuring I was..
High Pastures Surgery
Jerome J.
If you are considering registering with this practice, you may want to reconsider. The service was satisfactory prior to recent times, but has experienced a noticeable decline since then. Obtaining..
High Pastures Surgery
David W.
Following discharge from hospital after a routine surgical procedure, I required daily wound care as part of my recovery plan. The hospital suggested that my registered practice could potentially..
High Pastures Surgery
phil2003ashleigh p.
In essence, this medical practice was a lifesaver for me. The departure of Dr. Fleming, however, left an enormous void, as her old-school principles were truly commendable. The new electronic system..
High Pastures Surgery
Leslee D.
I'd like to express my heartfelt gratitude to a particular physician I encountered today. Despite my overwhelming health concerns, this young doctor, whose name unfortunately escapes me, instilled a..
High Pastures Surgery
Linda C.
I have consistently been able to secure appointments without difficulty. The reception team has always been accommodating and supportive.
High Pastures Surgery
graeme1878 g.
I would give this practice a much lower rating if possible. I needed to arrange some blood tests, but I found it extremely difficult to access care. There were no doctor appointments available, and..
High Pastures Surgery
Cassandra M.
I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.
High Pastures Surgery
Carol B.
Received a vaccination appointment on Friday without any difficulty in the booking process. The nursing staff member was welcoming, competent, and maintained the scheduled appointment time..
High Pastures Surgery
Sean M.
I recently relocated to this neighborhood and I must say, my experiences here have been nothing short of positive. On two separate occasions, I found myself in need of their services, and both times..
High Pastures Surgery
Anonymouse
Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..
High Pastures Surgery
Burscough P.
We have delivered specialist physiotherapy services to numerous patients registered at this surgery, and they have consistently provided positive feedback about their care. Based on our experience..
High Pastures Surgery
Jean J.
I've been a loyal patient at this practice for quite some time now, and I must say, my experience has consistently been top-notch. The physicians and support staff alike have consistently..
High Pastures Surgery
Helen O.
Got in touch with the practice on a Friday morning early in the day reporting urinary symptoms and requesting a sample analysis. A text message arrived later that evening asking to leave a sample..
High Pastures Surgery
Cath L.
I found this practice to be quite disappointing. I submitted a complaint via email to the management team approximately two months ago and have yet to receive any response. When I contacted the..
High Pastures Surgery
Enid R.