BC

Ben C. one year ago • From Google

Rating

Bad

Frustrated patient slams clinic's poor service

I attempted to contact the surgery to have my stitches removed, but was informed that no appointments were available for several weeks. When I requested to speak with a supervisor, citing their duty of care, I was abruptly refused. It's been an ongoing issue - securing appointments or receiving assistance at this practice has become nearly impossible. The receptionists' behavior is consistently discourteous, and the overall service is appalling. I'm baffled as to why no action is being taken to address these problems. A quick glance at the numerous negative reviews should be enough to prompt intervention. It's incomprehensible that these individuals are allowed to continue managing the practice in such a deplorable manner.

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