AM

Alison M. 3 years ago • From Google

Rating

Bad

Frustrated patient struggles with buscopan prescription request

I've submitted 7 requests over nearly 2 weeks, and they still haven't issued my Buscopan. Last week, I couldn't get past the trainee. I was told a week ago last Tuesday that a doctor would call me later that day. Instead, on Friday, an unfamiliar doctor called me at 7 pm and could only prescribe one item - diarrhea tablets, not cramp relief. I'm still suffering and can't afford £8 per box on universal credit. I've been prescribed these before, but no admin staff or doctor will explain the delay. I feel like I've been completely abandoned by my GP surgery of 20 years, and they're refusing to tell me why, leaving me in absolute agony with ongoing diarrhea!!

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