The Ashcroft Practice
Tim P. 4 years ago • From Google
Poor
Frustrated patient struggles with medical communication barriers
I'm unable to secure a doctor's appointment due to the constant "Covid" excuse used by everyone! After suffering a stroke in December (which might have been less severe if I'd seen my doctor initially instead of waiting until the pain persisted and I ended up in A&E), living with diabetes for 37 years and having experienced a heart attack 9 years ago, I've only had a few phone consultations. I desperately need medical assistance but can't get past the overly bureaucratic receptionist. Today, I was disconnected twice during calls, despite being told otherwise, and when I expressed frustration, I was told I was mistaken! The doctor has been fine in previous encounters, and the nurses are excellent, but why must I justify why I need a medical consultation? I'm not seeking help for a trivial issue like a cold or minor injury - I genuinely need medical support, and then they wonder why mortality rates are so high.
I adore my physician. He's incredibly kind and compassionate. I'm equally fond of the nursing staff. They've consistently been wonderful to me, always providing candid and straightforward..
The Ashcroft Practice
Ayesha A.
I can confidently state that this is an exceptional general practice. The staff are welcoming and the nurses demonstrate genuine compassion. Having been a patient since 2012, I have experienced..
The Ashcroft Practice
Robert F.
Swift and seamless scheduling that exceeds expectations
The Ashcroft Practice
jamoix j.
Truly outstanding medical center. I'm incredibly fortunate to receive such exceptional care and assistance from this fantastic group of healthcare professionals.
The Ashcroft Practice
IK I.
The front desk staff displays an extremely discourteous and unwelcoming demeanor.
The Ashcroft Practice
Usman A.
Friendly personnel. Scheduling is typically convenient. Dr Bath and the nursing staff are highly competent. The sole suggestion would be more precise timing for consultations, though delays are..
The Ashcroft Practice
Anas C.
Discourteous staff. When attempting to schedule post-operative follow-ups, the representative was dismissive and showed no genuine interest in my concerns. Basic politeness and compassion are free,..
The Ashcroft Practice
Sharon G.
Extremely welcoming and pleasant
The Ashcroft Practice
Rhea L.
I'd strongly advise exercising caution with this pharmacy. The health care advisor demonstrated a clear lack of professional competence and displayed an unhelpful, condescending attitude when I..
The Ashcroft Practice
jane B.
Dr Bath is an outstanding general practitioner I wholeheartedly endorse. The entire staff consistently demonstrates warmth, compassion, and exceptional support. Securing appointments is never a..
The Ashcroft Practice
Steven R.
Exceptional team members who provide top-notch service and make the experience truly enjoyable.
The Ashcroft Practice
Heena J.
During a short trip, my father accidentally left his crucial medications at home. We asked Dr. Bath to provide a new prescription on Thursday afternoon so we could collect his medicines from a..
The Ashcroft Practice
Richard B.
Advising my elderly mother to manually reposition her hernia and dismissing any further medical intervention, thereby condemning her to prolonged suffering, is absolutely unacceptable medical..
The Ashcroft Practice
amira a.
The entire staff demonstrates a complete lack of professionalism and provides zero constructive assistance. They consistently derail your experience with irrelevant and pointless interactions. If..
The Ashcroft Practice
Phil P.
Utterly frustrating experience! Despite residing just a mile from their office, they refuse to accept me as a new patient, claiming I'm outside their service zone. I called to verify this seemingly..
The Ashcroft Practice
Kerri B.
Exceptional experience. The entire team—from front desk personnel to physicians and nursing staff—demonstrates genuine compassion and attentiveness. I feel incredibly fortunate to receive care at..
The Ashcroft Practice
Darryl I.
The front desk staff display an unpleasant and unhelpful attitude, lacking basic professionalism and courtesy towards guests.
The Ashcroft Practice
Neil B.
Exceptionally supportive and incredibly friendly. Throughout our long-standing relationship, we've consistently encountered outstanding staff and service.
The Ashcroft Practice
B B.
From our encounters, the entire team—from receptionists to general practice managers and Dr Bath—appears completely neglectful. It seems they are deliberately structured to provide an utterly..
The Ashcroft Practice
Zeeshan K.
I recently encountered a deeply unsatisfactory experience at this medical practice that left me thoroughly disheartened. From my initial arrival, navigating the reception area proved to be an..
The Ashcroft Practice
Alina M.