Heartwood Medical Practice

Regrettably, my encounters have consistently fallen short of expectations. A pattern of incorrect medical assessments, minimal compassion, and an overall unsatisfactory interaction defines my time..

Female physicians at this practice are completely dismissive. They seem uninterested in patient concerns and rush through appointments, clearly eager to get rid of you as quickly as possible.

I recently switched medical practices after being with my previous one for an extended period, which made me somewhat apprehensive. To my pleasant surprise, I'm thoroughly delighted with the service..

The medical professionals were absolutely phenomenal They provided incredible support during my mother-in-law's end-of-life care! Thanks to Dr. Thorn and his compassionate nursing staff, she was..

I had scheduled a phone consultation well in advance, reserving the slot over a month prior. Despite my patient anticipation, when the appointed day arrived, they completely disregarded our..

Little review of my time with Heartwood Medical. Apparently Heartwood prides itself on absolute disregard for its patients. Want an appointment? No, we can only see 6 weeks ahead and there are..

I'm constantly battling with prescription refills, with the practice sending me on a pointless run-around between their office and the pharmacy. Invariably, they claim I should speak to the..

Exceptional Healthcare, I'm truly appreciative of the incredible medical professionals caring for my child and me. Whenever I reach out, I'm consistently able to secure a prompt appointment, and I'm..

I want to express my deepest frustration with the utterly ineffective doctor at this facility, who demonstrates zero understanding or willingness to assist children with special educational needs...

Friendly and helpful staff, with compassionate doctors and nurses who provide excellent care. I'm thrilled I chose this medical center since it offers comprehensive services all in one location,..

Right now, I'm waiting for a call from my GP, which was scheduled for 8.00am this morning. He did phone at 12.30, but didn't allow me enough time to answer, given my mobility challenges. It's now..

I regrettably cannot endorse this medical practice. Following my hand surgery, a Nurse only partially removed my stitches, and my courteous follow-up emails went completely unacknowledged. Their..

Outstanding customer care with absolutely no problems encountered. Convenient additional parking located right across from the facility, conveniently situated near the bus station!

Complete disaster of a medical practice. They schedule consultations using inaccurate details, even after you've corrected them, and employ unqualified personnel that force you to reschedule...

Upon entering Heartwood's Reception, patient privacy is completely absent - everyone waiting can overhear deeply personal medical discussions, which feels incredibly uncomfortable. Attempting to..

I attempted to schedule a consultation regarding a concerning mole that urgently needs my doctor's professional evaluation, only to be informed that the next available routine appointment is six..

I encountered an incredibly supportive front desk staff member, Maureen, whose professionalism and compassion truly stood out. During these challenging pandemic times, individuals like her are..

Scheduling an appointment here is nearly impossible. The moment the phone lines open at 8am, all you hear is a constant busy signal before the call disconnects. There's absolutely no hold system or..

I've been attempting to get my tablets renewed through their online system for two months now, but nothing has been accomplished. Today, I visited the clinic and was informed they would consult the..

Throughout my interactions, the personnel consistently demonstrated exceptional assistance, courteousness, and remarkable efficiency. My entire experience with the organization has been thoroughly..