Village Surgery
Aleksandra R. 2 years ago • From Google
Bad
Frustrated patient trapped in medical runaround nightmare
I've been struggling with the same symptoms for two years, and all I get is a runaround between my GP and the hospital. They keep prescribing medications without properly examining me. I've had so many blood tests that my arm is bruised from the constant drawing of blood. I've only had a single urine test, and my condition is deteriorating daily. My GP keeps alternating between prescribing antibiotics and recommending ibuprofen. I'm exhausted by this cycle. Today, the doctor called me, only to say they can't help and suggest I go to the hospital. At the hospital, they tell me to return to my GP. I'm experiencing blood in my urine and severe headaches, and doctors keep mentioning the possibility of a brain tumor without taking any concrete steps to investigate. I've counted over 25 antibiotic prescriptions in the past two years. Why? I'm fed up with taking antibiotics, ibuprofen, and undergoing blood tests that reveal nothing. These are just the tests I've found documentation for, and who knows how many others I've had. Can someone please help me? I'm tired, and my symptoms are not improving at all.
Ignore the negative comments you might read. The front desk staff are absolutely delightful, and the doctors are attentive and provide excellent care. Despite the NHS facing significant challenges,..
Village Surgery
Maryanne G.
I take issue with some of the previous comments. The National Health Service is currently operating under extreme pressure. The healthcare workers are ordinary individuals with personal lives and..
Village Surgery
raminta r.
Terrible experience. Getting a blood test was like navigating an impossible mission. Only one compassionate physician, Adam, seemed to care.
Village Surgery
Karen B.
Excellent resource for assistance
Village Surgery
Will P.
I've consistently had positive experiences with them.
Village Surgery
Gary C.
As a first-time patient, I anticipated a basic level of politeness from the front desk staff when seeking information. Unfortunately, my experience fell far short of these expectations. The..
Village Surgery
Verity B.
This medical practice has significantly declined in quality. Booking an appointment now requires a phone call instead of online scheduling. I contacted the doctor twice regarding neck, shoulder, and..
Village Surgery
Roy M.
I repeatedly find myself needing to call the medical staff to inquire about my repeat prescription, which remains unprocessed despite submitting a written request a full week earlier. This ongoing..
Village Surgery
Imogene M.
I've never encountered a more callous and dismissive medical team. Their approach is entirely mechanical, with every patient interaction crammed into brief, impersonal 10-minute consultations...
Village Surgery
charlotte d.
I'm thoroughly impressed with this medical practice. Every single staff member has consistently demonstrated politeness, compassion, and a genuine commitment to patient care. I want to extend my..
Village Surgery
Anne S.
I cannot speak highly enough of the team at the Village Surgery. The front desk personnel have consistently demonstrated exceptional kindness and support, especially during these challenging..
Village Surgery
Lee B.
Attempted to contact customer service three times within a single day, each call resulting in being stuck waiting for over 15 minutes listening to an automated message! With only a brief 30-minute..
Village Surgery
Celia K.
I've been a patient at this medical practice for an extended period and typically found their service satisfactory. However, my recent experience has been deeply frustrating. Five weeks ago, I..
Village Surgery
Sue H.
You have truly outdone yourselves this time!! A physician chose to discontinue a critical medication for a fragile 84-year-old patient they had never encountered or consulted, solely based on..
Village Surgery
Frozen Q.
Having been a medical patient for decades, I'm now 52 years old... Typically, I've had no complaints about the staff or physicians at this facility, but my recent encounter with an American doctor..
Village Surgery
Laurence F.
Attempting to secure a medical appointment at Village surgery is akin to breaching an impenetrable fortress. This experience has been the breaking point, and we are definitively departing. Never..
Village Surgery
Samwebb !.
Absolutely abysmal service during my online medical consultation. I meticulously outlined my health concern, yet it was evident they hadn't even bothered to read my detailed explanation. Their..
Village Surgery
Sonia B.
Outstanding surgical procedure with exceptional care from all medical professionals I encountered throughout my experience.
Village Surgery
Kasia B.
During my time at university, I enrolled at this medical practice due to my proximity to the area. Seeking help for my irregular menstrual cycle, I was dismayed by the physicians' apparent readiness..
Village Surgery
alisha a.
Extended wait times for scheduling consultations, with a backlog stretching to nearly a month before securing an available slot.
Village Surgery
caz s.