Shrewsbury Road Surgery

It is frustrating that appointments are rarely kept on schedule, and calls are seldom answered promptly; it seems there are always complications affecting patients. I truly question why this..

Receptionists often communicate in a manner that lacks sensitivity. This behavior is unnecessary, as patients arrive with various health issues and are likely already feeling anxious about their..

The performance of the reception staff is currently lacking. I believe it is crucial for management to address these issues promptly to ensure improvements are made.

I had the most disappointing and frustrating experience at a medical facility. As someone who is new to this practice, I found the entire process to be incredibly inefficient. For three consecutive..

A general practice that once provided satisfactory service has regrettably seen a decline in both the quality of care and the management practices in place. Attempting to secure an appointment..

The service provided is exceedingly inadequate. There seems to be a complete lack of patience exhibited towards their patients. I have been attempting to secure an appointment since 7:50 AM this..

Inadequate support; anticipate improved service by seeking help from another source.

Situated in East Ham, this expansive facility offers an array of general practitioner and medical services, including blood tests and X-rays, among others. The reception area is welcoming,..

The physicians working at this general practice are skilled and professional. However, the same cannot be said for the administrative and reception staff. Their conduct is alarmingly impolite,..

Exceptional Care and Service! The Shrewsbury Health Centre stands out as remarkable. Upon entering, you are greeted by a warm and accommodating team who strive to ensure your comfort. The..

Dr Shahid from Shrewsbury Road surgery was extremely knowledgable and helped me to have a clear understanding of my current problems and helped me to see a bigger picture of my care plan and how to..

I have consistently had positive experiences at this location, both in-person and over the phone. The staff members have always been supportive and maintained a high level of professionalism. I..

I brought my six-year-old daughter in for a blood test, but I felt quite let down by the way she was treated amidst what was already a challenging situation for her.

I would honestly rate this establishment with no stars due to the extremely poor service and a significant lack of respect shown towards patients. They tend to shield their staff by overlooking..

I took my 14-month-old daughter to the pediatrician because she had been experiencing a runny nose for five days and a fever that lasted three days. Additionally, I noticed that she was struggling..

I am incredibly frustrated with the behavior of the personnel here. They seem unfriendly and approach me with a negative demeanor. This establishment clearly requires an improved system to enhance..

Scheduling an appointment with this frustrating booking system is nearly impossible. I was instructed to call at 8 a.m. for same-day appointments, so I dialed in right at 8:01, only to be met with a..

The staff is generally quite supportive and helpful; however, mornings tend to pose a challenge. This can be particularly difficult for individuals dealing with mental health issues, as the..

The receptionists at the GP office are truly disappointing. They come across as outright disrespectful, showing little regard for patients' needs. When I called to inquire about when I would be..

I brought my son to the dental office, which was cheerful, vibrant, and exceptionally tidy. The receptionist greeted us with warmth and friendliness. Although we arrived ahead of schedule for our..