KF

Kellie F. 2 years ago • From Google

Rating

Bad

Frustrated patient's struggle with medical care

I experienced significant frustration with the medical care at this practice. On two occasions, my daughter was denied a doctor's appointment due to arriving slightly late. They also incorrectly claimed that a particular medication was banned, despite my sister receiving it regularly. When I attempted to discuss alternative prescriptions like trazodone, I was told they don't prescribe it to any patients. Efforts to communicate directly with my GP have been thwarted, as the staff refuse to facilitate contact. Despite my deteriorating mental health, the practice seems indifferent to my concerns. Their lack of flexibility and apparent misinformation have left me feeling neglected and unsupported in my healthcare needs.

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