IK

Irmeen K. 4 years ago • From Google

Rating

Average

Frustrating access but wonderful healthcare professionals

Recently, I've found myself needing to update my previous assessment. Scheduling an appointment with this practice has become incredibly challenging over the past few months. They consistently redirect patients to 111, Beckenham Beacon, or the emergency room, even in situations like my 11-month-old's ear infection requiring antibiotic treatment. Despite these scheduling difficulties, the medical staff are exceptional. The doctors and nurses are highly competent and genuinely caring. Dr. Singh and Dr. Paul have been particularly impressive, and nurses Rosie and Barbara always manage to brighten my visits with their warmth and professionalism.

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