EE

Eujane E. one year ago • From Google

Rating

Bad

Frustrating adhd care at church lane surgery

Over the past few years of utilizing Church Lane Surgery's services for my ADHD, I've predominantly encountered significant challenges. A shared care agreement between my psychiatrist and GP was established to manage my essential daily medication. However, annually following my review, there have been consistent failures: either not updating my medication as per psychiatric advice or withholding prescriptions due to administrative errors. Last year, I was compelled to repeatedly chase the GP a month after the review letter was sent, and only after numerous attempts did they finally locate the correspondence. This year presents an identical scenario. My medication remains unchanged, more than a month after the review letter's transmission. Upon calling the on-duty doctor seeking clarification, I was abruptly dismissed without any attempt to address the persistent issue. Being told the service was exclusively for emergencies felt particularly frustrating, especially given my historical experiences. I had assumed 999 and 111 existed precisely for such situations. My gratitude goes to Dr. Saba for her exceptional approach of raising her voice at me while providing absolutely no assistance. Waiting two weeks for an appointment was my absolute last preference. Yet, I've become accustomed to rationing my medication - a circumstance that should never have been necessary in the first place.

Other reviews for Church Lane Surgery