Church Lane Surgery
Eujane E. one year ago • From Google
Bad
Frustrating adhd care at church lane surgery
Over the past few years of utilizing Church Lane Surgery's services for my ADHD, I've predominantly encountered significant challenges. A shared care agreement between my psychiatrist and GP was established to manage my essential daily medication. However, annually following my review, there have been consistent failures: either not updating my medication as per psychiatric advice or withholding prescriptions due to administrative errors. Last year, I was compelled to repeatedly chase the GP a month after the review letter was sent, and only after numerous attempts did they finally locate the correspondence. This year presents an identical scenario. My medication remains unchanged, more than a month after the review letter's transmission. Upon calling the on-duty doctor seeking clarification, I was abruptly dismissed without any attempt to address the persistent issue. Being told the service was exclusively for emergencies felt particularly frustrating, especially given my historical experiences. I had assumed 999 and 111 existed precisely for such situations. My gratitude goes to Dr. Saba for her exceptional approach of raising her voice at me while providing absolutely no assistance. Waiting two weeks for an appointment was my absolute last preference. Yet, I've become accustomed to rationing my medication - a circumstance that should never have been necessary in the first place.
During a recent phone interaction, I encountered a receptionist whose demeanor was shockingly unprofessional and discourteous. Such behavior is particularly inappropriate in a healthcare setting..
Church Lane Surgery
Masoud J.
A completely useless medical practice that shows blatant favoritism and provides zero quality healthcare for patients outside their preferred demographic.
Church Lane Surgery
Bhethang L.
This surgical practice provides absolutely terrible service. Their scheduling is consistently unreliable, and I'm constantly frustrated by missed appointment times. What's the purpose of..
Church Lane Surgery
Nimisha J.
Absolutely the most exceptional surgical experience I've encountered. The front desk personnel were incredibly supportive and accommodating....
Church Lane Surgery
ashish g.
Absolute worst general practitioner I've ever encountered. Their medical competence is non-existent, and I'm baffled how they even obtained a medical degree. The doctor displays an appalling lack of..
Church Lane Surgery
A Z.
It's challenging to even assign a single star rating. I've been waiting in line since early morning for approximately 20 minutes, and just as I was next in the queue, my call abruptly disconnected...
Church Lane Surgery
richard j.
My interactions with the doctors have been pleasant, with them being attentive and compassionate. However, the administrative staff are incredibly discourteous and confrontational. As someone..
Church Lane Surgery
Mariana S.
Once more, I attempted to schedule an appointment at 8, and yet again, the reception staff displayed blatant racism. These general practitioners don't even merit a single star. If you're not of..
Church Lane Surgery
ree r.
This medical practice is absolutely abysmal. It's impossible to secure an appointment regardless of when you attempt to contact them. The front desk staff are incredibly discourteous and completely..
Church Lane Surgery
Roshdel D.
The front desk staff display a blatant lack of courtesy, appearing discourteous and inappropriate, yet noticeably shift to a friendly and considerate demeanor when interacting with individuals who..
Church Lane Surgery
Christine M.
The front desk staff's attitude is appalling. Prior to the pandemic, scheduling was manageable, but now their telehealth approach is completely unprofessional. They claim to offer phone..
Church Lane Surgery
Thinesh J.
Absolutely terrible front desk staff who lack basic courtesy and interpersonal skills. Steer clear of this medical clinic - they are completely unacceptable!
Church Lane Surgery
Salahuddin M.
Dr. Jhon demonstrated exceptional compassion and support during our interaction. His helpful demeanor and understanding approach make him a physician I would wholeheartedly recommend to others..
Church Lane Surgery
Kanistan R.
Church lane surgery provides excellent care. Dr. Chandran is compassionate and kind, with a genuinely helpful approach. The entire staff is professional and welcoming, making patients feel..
Church Lane Surgery
ishani a.
Visited this general practice medical center and found it completely unacceptable. They show zero flexibility regarding patients' health needs. Total disregard for people's time and concerns. Their..
Church Lane Surgery
Zeqiri J.
The staff at this medical practice are completely disorganized and incompetent. The receptionists are utterly clueless and seem to have no idea how to perform their basic job duties. I scheduled..
Church Lane Surgery
Claudia L.
These folks persistently ring me daily attempting to schedule my cervical screening, but I'm afraid I can't comprehend their language, which seems to be Hindi or something similar. I've already made..
Church Lane Surgery
Mini H.
If I could give zero stars, I would. The medical service is utterly disgraceful. My mother is enduring severe leg issues - her general practitioner flatly refuses in-person consultations and..
Church Lane Surgery
Hasti V.
The administrative personnel display an extremely discourteous and disrespectful demeanor. They demonstrate zero willingness to engage with or address any health concerns and are completely..
Church Lane Surgery
Benson E.
My interaction with John Chima was outstanding. Right from the beginning, they demonstrated exceptional attentiveness, expertise, and genuine commitment to my healing process. They carefully..
Church Lane Surgery
Vanushan J.