JM

Jeanette M. one year ago • From Google

Rating

Bad

Frustrating administrative chaos at medical practice

The medical staff might be top-notch, but their administrative processes are seriously flawed. Our registration form vanished not once, but twice, and when we finally managed to get registered and secure an appointment for our infant, they sent a confirmation text that was nonsensically copied from a previous message, mentioning "Cornerways Medical Centre" when the actual location was different. We were essentially expected to telepathically divine the correct venue. Ultimately, we opted to switch general practitioners because their administrative system is fundamentally broken, with text communications that consistently lack accurate details. In all our healthcare experiences, we've never encountered such organizational incompetence.

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