Frustrating and bad treatment to 92 year old patient.
On behalf of my mother.
She was forced to pay for a private ear practitioner, to clear her ear. It had caused pain, discomfort and deafness.
The ear practitioner took photos of the inside of the ear and stated it had an infection in it. The ear was red where the wax had been removed. You could see this from the photos.
Mum tried to get a prescription for antibiotics. She was forced to attend the doctor's for an appointment, even though she sent the photo of the infection to the doctors.
On attending the doctors, she had to wait. No other patients were around.
Eventually, mother was asked if she could go upstairs to another room.
She got to the lift and it was broke.
Mum still hasn't received treatment. No results from the sample sent off. No prescription. No proper explanation.
92 years of age and requested to go upstairs . They must have known the lift was broken.
If you wish to make a complaint you NB red be to o be a patient or have permission from the patient. So I am leaving this review right here.
Three Villages, you should be ashamed!
Frustrating and bad treatment to 92 year old patient.
On behalf of my mother. She was forced to pay for a private ear practitioner, to clear her ear. It had caused pain, discomfort and deafness. The ear practitioner took photos of the inside of the ear and stated it had an infection in it. The ear was red where the wax had been removed. You could see this from the photos. Mum tried to get a prescription for antibiotics. She was forced to attend the doctor's for an appointment, even though she sent the photo of the infection to the doctors. On attending the doctors, she had to wait. No other patients were around. Eventually, mother was asked if she could go upstairs to another room. She got to the lift and it was broke. Mum still hasn't received treatment. No results from the sample sent off. No prescription. No proper explanation. 92 years of age and requested to go upstairs . They must have known the lift was broken. If you wish to make a complaint you NB red be to o be a patient or have permission from the patient. So I am leaving this review right here. Three Villages, you should be ashamed!