Church View Surgery
Christine R. 8 years ago • From Google
Bad
Frustrating and impossible gp booking experience
I spent hours today, starting from 8am, attempting to schedule an appointment, and after finally getting through at 11:45, I was informed that all slots were already filled (naturally, after wasting so much time). The staff suggested I try again tomorrow, but I'm certain I'll encounter the exact same frustrating scenario! Their booking system is clearly dysfunctional, and when I raised my concerns, I was dismissively told to call 101. It's no wonder healthcare facilities are overwhelmed when patients can't even secure basic GP appointments due to such inefficient processes.
I am thoroughly delighted with the treatment I received and am giving a top-tier 5-star rating for the exceptional care provided to me.
Church View Surgery
John T.
The current state of the NHS is absolutely ridiculous. My nine-year-old son, who has a history of ear infections, has been suffering in pain since Boxing Day. I attempted to schedule a doctor's..
Church View Surgery
Tara T.
Barely deserving of a single star rating. A completely ineffective medical practice. Reaching them by phone is nearly impossible. Their capabilities have diminished to the point where they barely..
Church View Surgery
Gem G.
Extremely satisfied with Church View's healthcare services. Scheduling appointments is consistently convenient. The medical staff, including both nurses and physicians, are exceptional.
Church View Surgery
steven d.
An exceptionally substandard approach
Church View Surgery
Cheryl J.
Spent countless minutes on hold, attempting to obtain a physician's documentation for my mother's death certificate, yet they remain unresponsive and unhelpful.
Church View Surgery
Tony S.
I've consistently received excellent care at this medical practice, with staff members demonstrating genuine compassion and helpfulness. Scheduling appointments has been seamless, including using..
Church View Surgery
Sue S.
Extremely satisfied with the care provided by Church View Surgery during these challenging times - much appreciation.
Church View Surgery
Christine R.
I spent hours today, starting from 8am, attempting to schedule an appointment, and after finally getting through at 11:45, I was informed that all slots were already filled (naturally, after wasting..
Church View Surgery
Sheri M.
Absolutely terrible process with Anima, where you complete a form only to receive a seemingly arbitrary appointment scheduled far in the future, with no consultation about your availability and no..
Church View Surgery
Andy H.
After previously being somewhat critical, I feel compelled to share a positive experience with your pharmacist Ismail. He demonstrated exceptional listening skills, truly grasped my requirements,..
Church View Surgery
Annie W.
Quick visit to get my vaccination, and everything went smoothly. The nurse was punctual, the preparation was efficient, and her demeanor was incredibly kind and professional. Couldn't have asked for..
Church View Surgery
Jen R.
Despite not being a patient myself, I feel compelled to share my experience. I telephoned the practice to inquire about registering as a new patient, mentioning my residence in Sherford. Initially,..
Church View Surgery
douglas m.
Top-tier customer support that truly exceeded my expectations.
Church View Surgery
Pat M.
Satisfactory. Performance has enhanced following the implementation of the Anima system.
Church View Surgery
Sadegh D.
The medical care here falls short of expectations, and I strongly advise seeking an alternative healthcare provider if possible. There's a notable lack of proactive communication from the general..
Church View Surgery
Anne T.
I am thoroughly satisfied with the exceptional care provided during my medical appointment. Dr. Pannell especially demonstrated remarkable professionalism, compassion, and attentiveness throughout..
Church View Surgery
Robynne J.
The service here is quite frustrating - scheduling appointments takes forever, and their contact details have been altered, making it impossible to reach them. They also failed to notify me about my..
Church View Surgery
Charlotte W.
Scheduling an appointment is nearly impossible. Phone wait times are endless. The brief doctor consultations feel rushed and disengaged, with every ailment seemingly dismissed as a virus. The sole..
Church View Surgery
Mazza C.
Standing outdoors during rainfall isn't comfortable or practical. The facility might want to consider expanding their shelter coverage if these current protocols are going to persist. Despite the..
Church View Surgery
Ian S.