Lime Tree Surgery Findon
Joanna M. one year ago • From Google
Poor
Frustrating and unhelpful medical appointment experience
On this particular visit, the customer service fell far short of expectations. I arrived slightly ahead of schedule, only to discover my appointment was not at my regular Goring location, but instead at Findon. The text message reminder was frustratingly vague, merely mentioning Lime Tree Surgery without specifying the exact site. Consequently, I went to my registered surgery. The Goring receptionist was somewhat helpful and claimed she would contact Findon to inform them of my situation, though I cannot confirm whether this actually occurred. Upon reaching Findon, I encountered a lengthy queue and was unable to check in electronically, apparently due to my perceived lateness. I explained my predicament to the reception staff, who instructed me to wait. After another ten minutes, a receptionist emerged to announce that the nurse had decided to cancel my asthma review, and I would need to reschedule by phone. I attempted to convey the difficulty of initially booking the appointment and apologized for the mix-up, but they insisted I should have verified the location. However, I was unaware of the venue change until arriving at my usual surgery. This entire inconvenience could have been easily prevented if the text reminder had specifically stated "Lime Tree Findon" instead of the generic "Lime Tree Surgery". Frankly, the service was thoroughly unsatisfactory.
Top-notch customer support that truly exceeded my expectations
Lime Tree Surgery Findon
Ann S.
Typical courteous and competent assistance as expected
Lime Tree Surgery Findon
lyn f.
Every single time, absolutely fantastic and the staff are wonderfully kind
Lime Tree Surgery Findon
Dave G.
Welcoming healthcare professional, punctual scheduling
Lime Tree Surgery Findon
Alan R.
Exceptionally courteous and supportive employees, Who consistently provide assistance, resulting in a pleasant experience overall.
Lime Tree Surgery Findon
Marlena L.
The healthcare professional was delightful and efficient, with hardly any discomfort. I was pleasantly surprised when the test results came back so promptly the following day.
Lime Tree Surgery Findon
steve m.
You're a lifesaver! Resolving my medication issue was incredibly simple - just one quick phone conversation and everything was taken care of right away. Massive appreciation for such smooth,..
Lime Tree Surgery Findon
David B.
Impeccable coordination throughout the entire process, from initial arrival to check-in and ultimately receiving the vaccine. Much appreciation.
Lime Tree Surgery Findon
Aliska E.
The service was incredibly streamlined and effective. The front desk staff member was PHENOMENAL in delivering the assistance and guidance I required from the general practitioner that day. I have..
Lime Tree Surgery Findon
Charmaine J.
Exceptional care from start to finish. The staff processed me promptly, the nursing professional was highly competent, and I received my lab findings in just 48 hours, along with a recommendation..
Lime Tree Surgery Findon
Jenny T.
Prompt and courteous communication, with a reply received immediately following my scheduled visit. Much appreciated.
Lime Tree Surgery Findon
Steve T.
I rely on Lime Tree Surgery and consistently find myself amazed by their exceptional service and genuine commitment to patient care.
Lime Tree Surgery Findon
Theresa G.
A truly outstanding procedure - I cannot find a single fault or criticism to offer about this surgical experience.
Lime Tree Surgery Findon
Fran C.
Received excellent care even though scheduling an appointment was challenging.
Lime Tree Surgery Findon
Alan P.
Arrived for my scheduled blood draw well ahead of time. Was seen by medical staff promptly and without much waiting. Appreciative of the efficient service.
Lime Tree Surgery Findon
Sarah E.
The healthcare professional provided exceptional care, offering a warm and knowledgeable approach that instantly put me at ease during my visit.
Lime Tree Surgery Findon
Traz K.
Prompt communication and efficient support made the process smooth for me. However, I'm worried about potential digital barriers that might exclude vulnerable populations who may already face..
Lime Tree Surgery Findon
Nicola C.
Exceptional customer care, consistently friendly and professional
Lime Tree Surgery Findon
Anne A.
Getting an appointment was incredibly straightforward through their E Consult system - I had a slot within just two hours. Dr. Young was absolutely wonderful, genuinely attentive and listening to my..
Lime Tree Surgery Findon
Gerry H.
The team at this establishment truly excels in customer service. They demonstrate exceptional patience and are committed to providing top-notch support. Kudos to Lime Tree for their outstanding..
Lime Tree Surgery Findon
Paul E.