Blackfriars Medical Practice

Great!

Rating

Rusne R.
141
1

Rusne R. one year ago • From Google

Bad

Frustrating and unhelpful medical office experience

I was instructed during my consultation to schedule an appointment at the front desk, as they apparently handle one inquiry at a time. Upon reaching the reception, the staff member was extremely unpleasant, insisting I could only book via phone between 8-9 AM, despite the doctor just moments earlier telling me I could arrange it right there. Now, after reviewing feedback from Blackfriars, I've discovered you actually accept appointment requests through multiple channels like email and online platforms all day long. So why was I turned away and not provided proper guidance? Additionally, I completed a contact request form on the website, and surprisingly, no one ever reached out to me.

Other reviews for Blackfriars Medical Practice

GO

Gavin O.
2 years ago

I've been receiving care at this practice for nearly a dozen years. The entire staff is exceptional. Managing my chronic health issue requires frequent visits, and I am consistently impressed by the..

Blackfriars Medical Practice
NJ

Nicholas J.
one year ago

Extremely supportive and quick to assist, delivering precisely what was needed with impressive speed and clarity.

Blackfriars Medical Practice
SS

Sam S.
2 years ago

Outstanding customer care, quick scheduling and arrival process, immaculate and well-maintained reception space, incredibly polite front desk team. Compassionate and attentive healthcare providers..

Blackfriars Medical Practice
JL

Joe L.
2 years ago

I'm genuinely puzzled by the negative feedback about Blackfriars, as my personal experience has been nothing short of exceptional since becoming a patient here. The AskMyGp service is particularly..

Blackfriars Medical Practice
MC

Murtaza C.
11 months ago

I am thoroughly delighted with the exceptional services offered by this medical practice. Every staff member, from the front desk personnel to the nurse practitioners and physicians, demonstrates..

Blackfriars Medical Practice
SM

shindar m.
2 years ago

Precise timekeeping, efficient case management with seamless communication, incredibly helpful staff, consistently pristine environment, kudos to Dr. Farhan and Farouk. Deeply appreciative of your..

Blackfriars Medical Practice
JS

Jake S.
one year ago

The website is a complete mess, with numerous broken links leading nowhere, clearly indicating poor upkeep and management. As a result, navigating their digital services is an extremely frustrating..

Blackfriars Medical Practice
KT

Katie T.
one year ago

Aimee was delightful, extremely helpful and knowledgeable

Blackfriars Medical Practice
HN

Helin N.
2 years ago

Extremely supportive, excellent and prompt assistance

Blackfriars Medical Practice
MG

Mohamed G.
2 years ago

The medical team at this general practice demonstrates exceptional support for both healthcare providers and those seeking care. Nevertheless, a notable limitation exists within their system,..

Blackfriars Medical Practice
AV

Alina V.
2 years ago

I've had an absolutely dreadful experience with this medical practice. They misplaced my scan referral results, and after repeatedly trying to follow up, I was scheduled for an appointment that was..

Blackfriars Medical Practice
RD

Ricki D.
10 months ago

Excellent and speedy assistance. Incredibly welcoming staff. Absolutely delighted with my latest general practitioner.

Blackfriars Medical Practice
AM

Anthony M.
10 months ago

This medical practice has deteriorated significantly from its former excellence. Their insistence on an online portal, which may eventually address patient needs, completely undermines the..

Blackfriars Medical Practice
SW

Simon W.
2 years ago

After wasting almost 4 hours waiting on hold for a phone consultation, the automated system abruptly disconnected me without providing any assistance. This isn't an isolated incident - I've..

Blackfriars Medical Practice
TP

taya p.
one year ago

I experienced exceptional, empathetic service from every member of the healthcare team I interacted with, including the administrative personnel, general practitioner, nursing staff, and physician..

Blackfriars Medical Practice
MF

marcin f.
11 months ago

I deeply appreciate the outstanding medical assistance I was provided, with every aspect thoroughly communicated and the level of compassion and professionalism being remarkably high.

Blackfriars Medical Practice
NW

Nia W.
2 years ago

Impossible to reach by phone. The automated system directs you to their website and AskmyGP platform for assistance, but when you attempt to access it, they're completely unavailable. Absolutely..

Blackfriars Medical Practice
FX

Farah x.
one year ago

I've spent over half an hour waiting on hold, repeatedly stuck as the "next caller" without ever getting through! As someone with autism, I was specifically instructed to make these calls - but how..

Blackfriars Medical Practice
PB

Peter B.
one year ago

Every interaction with this general practitioner has been nothing short of exceptional. The doctor consistently demonstrates a commitment to patient care, always ready to assist and address my..

Blackfriars Medical Practice
PM

Pela M.
2 years ago

I deeply appreciate the dedicated healthcare professionals—nurses, receptionists, and physicians—for their compassionate work and commitment 🤍❤

Blackfriars Medical Practice