Eve Hill Medical Practice
Jennifer B. 2 years ago • From Google
Bad
Frustrating and unhelpful medical practice experience
If I could, I would rate this practice well below zero stars. I phoned the medical center seeking an appointment and was informed by the front desk that a physician would contact me, but I needed an actual consultation, not a phone conversation. I waited the following day with no callback, so I rang reception again, only to be told I should dial 111 - something I wouldn't have known without proactively checking. After calling 111, someone collected my information and promised to refer me to the doctor, which they did. I then contacted Eve Hill's reception once more, who claimed the referral made no difference. I'm left wondering why I was instructed to call 111 in the first place. Additionally, I'm unable to use the online booking system as it continuously rejects my login attempts. The sole reason I'm currently stuck with this practice is my pending appointment with an orthopedic surgeon, and I don't want to jeopardize that potential consultation.
The surgery in question displays a concerning absence of human interaction, personal engagement, and effective communication among its staff. The receptionist seems to be merely following a script..
Eve Hill Medical Practice
Ava O.
An outstanding healthcare facility that truly stands out from the rest. The staff made me feel genuinely heard and completely cared for during my visit.
Eve Hill Medical Practice
sam m.
Terrible customer support, disrespectful staff, unhelpful attitude, aggressive demeanor! Constantly overloaded with appointments! Absolutely unacceptable!! Disgraceful!
Eve Hill Medical Practice
Natalie O.
Excellent experience, no issues whatsoever!
Eve Hill Medical Practice
Ad M.
Terrible experience with DR SHUKLA, who administered a vaccine to my child without the father's permission. Despite my warnings about previous adverse reactions in my family and explicit..
Eve Hill Medical Practice
Joan D.
I've been seeing these physicians for more than six decades, and I've never experienced any difficulties scheduling appointments or receiving return calls. Dr. Smart, Dr. Desi, Dr. Sulker, and Dr...
Eve Hill Medical Practice
John M.
Attempting to contact the pharmacist was an exercise in futility. Called at 6:00 PM and was told to ring back tomorrow - a frustratingly familiar narrative that never seems to change.
Eve Hill Medical Practice
Katrina H.
I cannot speak highly enough of this medical practice. It's the same one my mother goes to. I've utilized their online contact form multiple times, and each time I've promptly received either a..
Eve Hill Medical Practice
Phil G.
For the past three weeks, this medical practice has assured me that they would provide a fit note for my wife. Every time I reach out to them, they claim it has been dispatched to her email...
Eve Hill Medical Practice
Jo (.
Absolutely outstanding medical team. They're incredibly welcoming and genuinely supportive.
Eve Hill Medical Practice
E E.
Steer clear of this establishment. Calls often go unanswered, and when you finally manage to connect, you are met with discourteous and unprofessional personnel. My experience with the reception..
Eve Hill Medical Practice
Ansh S.
Medical professionals in the United Kingdom are disappointingly inadequate. Getting any form of help from them seems unattainable. One can acquire more medical insight by searching online than..
Eve Hill Medical Practice
cas h.
I've consistently been impressed with my medical professionals. They efficiently address my healthcare requirements through their digital platforms, making consultations smooth and convenient...
Eve Hill Medical Practice
Paul H.
I've been receiving care at Eve Hill for almost two decades and have consistently experienced quick, streamlined service. Show me another medical practice where you get seen immediately! Get..
Eve Hill Medical Practice
Becky F.
I have absolutely no complaints about this medical practice. They consistently demonstrate efficiency when handling prescription requests. Communication is seamless, whether through telephone,..
Eve Hill Medical Practice
Ian H.
I've been a patient of this medical practice since the days when Dr Walker and Dr Gemmill operated from their Grange Road location. Throughout the years, I've consistently received top-notch and..
Eve Hill Medical Practice
Stuart S.
I transferred to Eve Hill Practice 12 months back after relocating. The front desk team is absolutely wonderful. They consistently demonstrate warmth and are incredibly supportive, especially..
Eve Hill Medical Practice
Peter E.
My spouse and I have been patients at this clinic for nearly a decade. Throughout our entire experience, we've encountered zero issues or reasons for dissatisfaction. Every single staff member has..
Eve Hill Medical Practice
Wendy M.
The surgical and medical team here is outstanding; they consistently exhibit friendliness and a willingness to assist. The doctor I typically consult is exceptional—he truly takes the time to listen..
Eve Hill Medical Practice
Catherine M.
I was taken aback by the negative feedback that surfaced today when I logged into the practice's website. I must express that I've never experienced any unprofessional behavior while communicating..
Eve Hill Medical Practice
David S.