Queens Medical Centre

Terrible customer support through and through. Consistently unresponsive and impossible to reach by phone.

Absolutely terrible patient care, this facility deserves to be completely closed down

It's been an incredibly frustrating experience trying to schedule an appointment. I've been attempting to contact them for a fortnight, and every single day they tell me to call back the next day...

A group of extremely discourteous and unqualified staff. If you value your well-being and expect a warm greeting at reception, along with courteous and competent service, this establishment is..

The staff handling phone calls here are utterly incompetent and unprofessional. I called today on behalf of my father, who's undergone tests after discovering a potential issue with his LIVER. He..

The phone system has been non-functional for a fortnight, and the staff seem completely indifferent to resolving the issue. It's impossible to schedule an appointment due to this complete breakdown..

The waiting experience was utterly absurd. The receptionist displayed an incredibly unprofessional demeanor and failed to communicate effectively. I was forced to endure an excessively long wait,..

Absolutely dreadful medical practice. The staff are unhelpful, the doctors seem disinterested, and the overall care is shockingly poor. I would not recommend this GP surgery to anyone seeking..

Absolutely terrible! Nowhere for patients to park, zero designated spaces for disabled badges, and the personnel are discourteous and completely unwilling to assist.

Over the past month and a half, I've repeatedly experienced excessively long phone queues, often stuck at positions like 52 or 43, waiting for more than 60 minutes. Whenever I finally approach the..

The front desk staff are incredibly dismissive and seem more interested in playing amateur medical detective than actually allowing patients to consult with a qualified physician.

A truly subpar healthcare facility with utterly nonsensical rules seemingly designed to inconvenience patients deliberately. Their system demands payment for a personal document yet stubbornly..

The absolute worst medical experience ever. I wasted 30 minutes on the phone with 111 services. They instructed me to go to Queens Medical Centre, but upon arrival, they redirected me to A & E. I..

Throughout my numerous medical procedures, I can confidently state that Queens Medical Centre provides the absolute finest service I've encountered. Every staff member, from the reception team to..

I'd rate the overall medical care at Queens Medical as a solid 3 out of 5 stars. That said, the receptionist—Razia—absolutely deserves a perfect 5-star rating. She was exceptionally professional and..

I scheduled an appointment earlier, and then received a text message about it stating the doctor was unavailable. They instructed me to reschedule via phone, so I called. One of their staff members..

Shockingly discourteous reception staff left me utterly dismayed. I'm thankful no immediate family crisis is unfolding, as their callous demeanor would have been unbearable during such a sensitive..

Takes forever to pick up the phone and respond to inquiries.

As Antonio Gualardia, a type-2 diabetes patient, I am extremely frustrated with the nursing service at this facility. My blood sugar levels have been erratic, and I'm experiencing significant health..

In my quarter-century of life, this is absolutely the most appalling general practice I've encountered. Repeatedly, I've been disregarded, verbally mistreated, and mocked by their staff. Today's..