Kings Medical Centre
Hasina B. 2 years ago • From Google
Bad
Frustrating and unprofessional customer service nightmare
I phoned their office to schedule an appointment, and a staff member greeted me by name and birthdate but struggled to locate my records. After a frustrating 10-minute conversation, they informed me that I had apparently moved recently and voluntarily deregistered from their medical practice. Seeking clarity, I visited their location today with documentation to re-register. When I inquired how my GP could have been changed without my consent, the staff member became irritated and dismissively claimed ignorance. Instead of offering an apology or taking responsibility, their attitude suggested that I was somehow at fault for this administrative mix-up.
I recognize the necessity of precautions during the peak of Covid. Yet, in-person consultations remain absent. Are we still required to endure this remote assessment process? This leaves us confined..
Kings Medical Centre
Rowan C.
Their online platform is antiquated and practically impossible to complete registration for, with their so-called "online registration" being nothing more than a downloadable PDF document they..
Kings Medical Centre
Nikita N.
I'm deeply thankful for Kings Medical and their incredible team. Recognizing the challenging landscape they've navigated through COVID-19 with its complex regulations, they've still managed to..
Kings Medical Centre
Volodymyr K.
Absolutely outstanding care. My mother was promptly restored to patient status, and we received same-day consultation with our general practitioner, who also scheduled two follow-up appointments and..
Kings Medical Centre
Alex C.
Offers a comprehensive selection of services that meet various needs effectively
Kings Medical Centre
Julia T.
The receptionist's customer service skills are abysmal. When I attempted to communicate with a doctor, I was curtly told no appointments were available, without even inquiring about the urgency of..
Kings Medical Centre
Sharon W.
With the exception of the nursing staff, every other employee here lacks compassion. I was seeking proactive care and empathy concerning my medical condition. However, I was dismissed by negligent..
Kings Medical Centre
AMIT S.
Steer clear of this place. They demonstrate a complete lack of professionalism and patient care. They make prescription commitments but consistently fail to follow through, requiring constant..
Kings Medical Centre
joanne G.
I've been receiving care at this medical practice for an extended period, and I cannot speak highly enough of their services. Scheduling appointments is consistently convenient, and the staff..
Kings Medical Centre
Baji S.
Scheduling medical consultations has become an exercise in futility, with practitioners seemingly unavailable when urgent care is required. The quality of patient support has dramatically..
Kings Medical Centre
Pirabalini K.
I reached out to my general practice clinic regarding my medical condition, and within just 5 minutes of submitting my digital form, I got an immediate reply and was quickly prescribed treatment by..
Kings Medical Centre
Michael C.
An outstanding medical practice featuring highly skilled physicians and compassionate nursing staff, complemented by incredibly supportive and empathetic administrative personnel at the front desk.
Kings Medical Centre
Craig W.
It's disheartening that residents of Buckhurst Hill are confined to this subpar medical practice. Despite COVID restrictions being lifted, the surgery continues to refuse in-person consultations (as..
Kings Medical Centre
Pauline B.
My spouse and I are thoroughly satisfied patients at Kings. The front desk staff consistently demonstrate warmth and exceptional assistance, while the physicians are compassionate and take..
Kings Medical Centre
Aysha K.
Hi, they previously had Dr. James MacGlugin, a diabetic physician who was an excellent professional. However, two weeks ago, there was an Asian female doctor who was not helpful when I specifically..
Kings Medical Centre
P B.
The appointment scheduling platform is top-notch. While I'm not sure I have a primary care physician, I was genuinely impressed with Dr. Lasker. Much appreciation.
Kings Medical Centre
Nicola J.
Excellent medical professionals who consistently provide timely scheduling and make patients feel genuinely supported during their visits.
Kings Medical Centre
Michael L.
I'd award these healthcare professionals a perfect score if the rating system allowed it! We've been patients at this practice for years, and while they've consistently been reliable, their recent..
Kings Medical Centre
Slava S.
The personnel were exceptionally welcoming, the digital platforms and arrival process ran smoothly, and the reception area had a pleasant, inviting atmosphere.
Kings Medical Centre
Jackie L.
We've been relying on this method within our household for an extended period of time.
Kings Medical Centre
Heather H.