DM

Daniel M. 2 years ago • From Google

Rating

Poor

Frustrating and unreliable medical consultation experience

Scheduling an appointment here is incredibly challenging. The online consultation form is only accessible during a limited window of working hours. I experienced a single phone call from the doctor, which I missed due to being at work. Despite a message assuring a callback later that day, no contact was made. When I followed up the next day, I was given a phone consultation slot three days in the future. This arrangement was far from satisfactory. My request for a morning call was flatly rejected as impossible. Throughout our interaction, the receptionist displayed a notable lack of engagement and enthusiasm.

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