Riverside Surgery

This surgical practice is absolutely dreadful. During my initial visit, I endured a one-hour wait despite an empty waiting area, and on my second appointment, I was the sole patient yet still..

Absolutely dreadful medical practice. Securing an appointment is impossible, the staff display an appalling level of arrogance, demonstrate zero customer care, and create a thoroughly unwelcoming..

The front desk staff are incredibly dismissive, acting as if patients are an inconvenience when calling. Scheduling appointments is particularly challenging, especially for families with infants...

Utterly revolting how this medical practice is completely unreachable, with calls going unanswered endlessly. As a pregnant woman experiencing persistent health issues, my sole desire is to consult..

This doctor is absolutely the most terrible medical professional I've ever encountered.

Completely worthless medical service. Scheduled for a morning consultation and instructed to pick up diabetes medication from the pharmacy, but no prescription was received. Called the doctor's..

Absolutely deserving of a zero-star rating if such a thing were possible. UTTERLY DISASTROUS.

My elderly father, who suffers from diabetes, is struggling with the new email-based prescription request system implemented by his general practitioner. The process is extremely complicated and..

Absolutely appalling medical practice with zero customer service! The front desk staff consistently display a terrible attitude. I attempted to schedule an urgent consultation and was forced to book..

Absolute worst surgical experience I've ever endured.

The establishment is completely inadequate, with staff displaying appalling customer service. I've been stuck in a frustrating limbo for more than six weeks trying to obtain a medical certificate,..

During my visit to Riverside Surgery - Pier Road Branch on (19/11/24), I experienced a profoundly distressing encounter that left me feeling marginalized and disrespected as a patient with a..

Absolute rock bottom experience that deserves no rating whatsoever. This product is so terrible that even the lowest possible score feels too generous.

Unbelievable how unprofessional these medical professionals are! They scheduled a phone consultation for my sister's mental health and then sent a deceptive text claiming they attempted to call..

Scheduling an appointment here is incredibly frustrating. Their digital platform is completely unreliable, and when I attempt to call for assistance, the staff repeatedly suggest using the same..

Completely worthless. Whenever you require their services, they have zero availability, a fact you only discover after wasting at least half an hour trapped in their phone queue. Steer clear of this..

Absolutely terrible general practice. Attempting to call when they first open results in a constantly engaged phone line, and by 8:10 AM, they claim no available appointments for the day with no..

Debbie, the receptionist at Riverside surgery, is consistently incredibly accommodating. No task seems too challenging for her, and she maintains a warm, courteous demeanor at all times.

Google needs a rating below zero! I've been stuck waiting five days for a prescription refill that should have been automatic, and the process was an absolute nightmare. When I called to inquire..

The staff consistently demonstrate a lack of assistance, whether you're communicating via phone or face-to-face, and their standard response is simply to direct you towards booking an appointment..