KP

Keith P. 5 years ago • From Google

Rating

Bad

Frustrating appointment booking nightmare with endless waiting

Attempting to schedule an appointment, I was instructed to call back the following morning at 8:30 AM. Upon calling, I waited in line for 25 minutes, reaching first in the queue, only to be abruptly disconnected. I'll attempt again tomorrow, hoping for better luck. The staff members are genuinely courteous and seem to be doing their best under challenging circumstances. However, there's clearly a significant flaw in the current booking system. My one-star rating is specifically directed at the appointment scheduling process.

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